ntsan: Blah being capped since yesturday while we are on AYCE plan.. wtf? (avg 7kb)

richms: Oh well, tonight is a lot worse, so I dont know what is going on with them.

Ragnor: If you want dedicated bandwidth and a SLA (service level agreement) it's going to cost you $$$.

Residential internet is a shared network best effort service with no guarantee of performance or reliability, the whole reason ISP's can even offer plans at consumer prices is because it's shared.

Consider a motorway, there are 50 cars wanting to go south at 8am... there's no way you can afford to build a 50 lane highway so you build a 4 lane one and traffic queues and flows.

The problem Slingshot faces is that is has attracted pratically every heavy user, probably with thousands of customers running bit torrent, usenet and http downloads 24x7.

It's no surprise it's congested imo.

Handover link dimensioning from Telecom wholesale to the ISP is a bottleneck but Slingshot haven't done themselves any favours.

Also what about where Slingshot are delivering connections over LLU gear (ie: not Telecom wholesale equipment).. people seeing the same problems there too I believe which points to congestion in Slingshots network and with their domestic and international transit imo.

DonGould: Pico, did you log it as a GZ fault?

Did you look at your modems dsl specs and see what the sync speeds are?

Did you do a www.speedtest.net test?

D

pico:

DonGould: Pico, did you log it as a GZ fault?

Did you look at your modems dsl specs and see what the sync speeds are?

Did you do a www.speedtest.net test?

D

I was just on the phone to their customer services and logged a ticket.  They said that I may be in a network outage area.  I've logged a GZ fault now too.




modem stats:

DL 16191 kbps
UL 946 kbps

DonGould: Raise it as a fault ticket Gussy,

.au have a thing called TIO, I'm sure I read somewhere that .nz has something as well but it's not mandatory?

This is so strikes me as being a fair trading issue?

ss.nz have presented a product that there's just no hope they can deliver unless they have limits in place on their other customers to ensure the correct balance to their t.nz hand overs or are they able to buy more handover than everyone else? sorry, still dont' understand this hand over stuff properly yet.

Read most of this: http://comcom.govt.nz/assets/Telecommunications/STD/UBA-Backhaul/UBA-Backhaul/Final-UBA-STD-for-Tele... and it all seems to be bs just used to confuse.