Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




47 posts

Geek


#114291 14-Feb-2013 20:44
Send private message

Hello,

Just connected up with Naked Unlimited a few days ago in Sandringham, Auckland.

I have struggled to maintain a constant connection speed for more than about 3 hours.

I am currently connected using a Billion 7404VNPX ADSL2+ router. Have also tried connecting with a DLink DSL-G604T router, but was unable to get any line sync at all.

For starters, what downstream speed should I be able to get? Is >10 Mbps unreasonable? Or is the 1.5Mbps basically the limit.

Is there anything in the numbers below that should concern me? Or should I start chasing up Slingshot to get Chorus to investigate.

One last question...Does Slingshot include the wiring fee in the price we pay? ie if there is a fault in the wiring inside the house, will I be liable for any cost? The reason I ask this is I am in an apartment block and therefore cannot check the wiring from the demarkation point myself for obvious damage/flaws.


DSP Firmware Version                  E.25.41.55 A
Connected                                 true
Operational                                ModeG.Dmt.BisPlus
Annex Type                                AnnexA
Upstream                                  505200
Downstream                               1353100
Elapsed Time                             0 day 0 hr 10 min 51 sec
SNR Margin(Upstream)                12.5 dB
SNR Margin(Downstream)             12.10 dB
Line Attenuation(Upstream)         36.5 dB
Line Attenuation(Downstream)      30.5 dB
CRC Errors(Upstream)                 0      
CRC Errors(Downstream)              0
Latency(Upstream)                      Fast
Latency(Downstream)                  Fast

Thank you in advance for your assistance.
John

**edited to tidy up data table**

Filter this topic showing only the reply marked as answer Create new topic
19282 posts

Uber Geek
Inactive user


  #762643 14-Feb-2013 21:04
Send private message

Have you got a master filter installed? These are not the line filters

Have you got the modem plugged into an ext lead by any chance?

Have you done an isolation test?



47 posts

Geek


  #762665 14-Feb-2013 21:48
Send private message

No master filter installed and no line filter (using naked broadband).

Modem is the only thing plugged into the line. I am debating purchasing a cheap phone to see if there is any audible noise/interference on the line......a phone, a phone, my kingdom for an old fashioned corded phone....lol

 
 
 
 


29036 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #762669 14-Feb-2013 21:53
Send private message

Your line attenuation is high and you're not going to get any more than 1Mbps down and 500kbps up because that's all your sync speed is.

There is a clear fault on your line and you can lodge a job with your ISP. What you do need to establish however is whether the fault in in your premises or external on the Chorus network.

You would need to check your Slingshot bill to see whether you're paying wiring maintenance. If you're not then technically speaking you're reponsible for internal wiring since it's your property, and isn't part of the Chorus network.




47 posts

Geek


  #763202 15-Feb-2013 18:58
Send private message

Thank you to those that helped.

I rang Slingshot this morning and had a very helpful agent assist me. He quickly identified I had checked all the right things (try second router, isolation test, no filter etc) and then submitted a fault to Chorus. By 1pm a tech had been, found the broken wire at the demarkation box.....

Now getting 12Mbps...almost 10x my previous best....Now to tweak the snr and coding gains and see what I can get out of this puppy.

Once again...thank you.

John

Filter this topic showing only the reply marked as answer Create new topic





Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Chorus completes the build and commissioning of two new core Ethernet switches
Posted 8-Jul-2020 09:48


National Institute for Health Innovation develops treatment app for gambling
Posted 6-Jul-2020 16:25


Nokia 2.3 to be available in New Zealand
Posted 6-Jul-2020 12:30


Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53


Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48


Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44


Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41


Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07


New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58


Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10


Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30


Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14


Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17


Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56


Apple introduces new features for iPhone iOS14 and iPadOS 14
Posted 23-Jun-2020 08:28



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.