Hi.
While I was waiting for my new Snap connection to be live, even though it look a while the customer reps were very friendly and helpful and made me understand it was all Chorus's fault which was fair enough.

Back to topic, while I was waiting for internet to be connected, me and customer rep went through bit of setting up the modem and troubleshooting etc and during that process we found that my DSL light was green and was getting live signals, but internet wasn't working. Out of curiosity I asked him what sort of internet speeds can I expect at this house and how far from the exchange, basic questions.

We looked in the DSL connection settings and saw that DSL line capacity was approximately 1000Kbps upstream/ 13500Kbps downstream - average/below average considering the line has a max capacity of 24mbps. I figured it might be due to the distance from exchange but was semi satisfied with it.

BUT strange thing happened, right after we got internet and connection to Snap was made live by Chorus my DSL line capacity dropped to 8000Kbps. I cannot seem to figure out how the physical DSL line capacity changed overnight. The telephone jack was made constant, so is the modem and all the settings were the same.

Only thing that changed was the Chorus technician changing some wiring(? or did they, I don't know what exactly they did). We couldn't get the connection because apparently there was "misjumpering" and this is what Chorus fixed - and as soon as the connection was established the DSL line capacity dropped to 8mbps.

My other house is with Slingshot and it says maximum attainable capacity on that line under DSL settings is 21696Kbps but the current rate is 18019Kbps downstream and 1029 upstream.

Could someone care to explain what caused the physical line capacity to drop?