Since changing to Orcon with our move to the north island and going through all the teething problems that their new Genius product had to begin with, I'm left with one lingering problem that their helpdesk cannot seem to either fix, or understand exactly what I'm telling them.

I swear if I get one more off the help card answer I'm going to scream, but anyways I digress so here is my problem.

Like a lot of gamers I use VoIP programs to communicate with my teammates. I personally use Mumble and Teamspeak. Now I have experienced no problems with mumble, however whenever I'm on Teamspeak and the particular channel I'm in exceeds 10 people, teamspeak will disconnect me constantly until I reset my connection. This will hold good for on average the next 30mins, and the cycle continues.

So I'm wondering if anyone else is experiencing the same problems? I'm not on the unlimited data plan so I shouldn't be affected by connection throttling, if its happening with the unlimited data plan yet.

This is my current speed test: 


Also after going through the configuration of my modem I did notice that my modem was currently configured for UFB not ADSL. Is this usual??



So if anyone else has experienced the issue I've had with Teamspeak and found a solution, could you post a reply here please, any advise would be greatly appreciated, as the experience level of some of the helpdesk people I've had the pleasure of dealing with has been somewhat lacking.

Maybe its just that I expect more since I've been working in the IT sector myself for more years than I care to remember or that the hiring people with school level computing experience has become the industry standard.