Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


surfisup1000

5288 posts

Uber Geek
+1 received by user: 2159


#129109 4-Sep-2013 08:44
Send private message

My Snap usage meter stopped updating -- it has been frozen on the same usage for a day or 2 -- anyone else?



Create new topic

wjw

wjw
174 posts

Master Geek
+1 received by user: 5


  #889425 4-Sep-2013 08:54
Send private message

same for me nothing since the 2nd September



RalphFromSnap
776 posts

Ultimate Geek
+1 received by user: 168

Trusted
Snap Internet

  #889441 4-Sep-2013 09:24
Send private message

Hey guys,

Thanks for bringing this up. Our developers have just fixed this and the site should start catching up soon!

Cheers,
Ralph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



eXDee
4033 posts

Uber Geek
+1 received by user: 1070

Trusted

  #889706 4-Sep-2013 14:40
Send private message

In that case, my usage is going to spike from 93gb to 170gb. Thought it seemed a bit slow on the uptake.



surfisup1000

5288 posts

Uber Geek
+1 received by user: 2159


  #889760 4-Sep-2013 16:03
Send private message

eXDee: In that case, my usage is going to spike from 93gb to 170gb. Thought it seemed a bit slow on the uptake.


I think they should not count usage incurred while the meter is broken -- because you use the meter to make download decisions and if it is broken then you will be making the wrong decisions based on the information they give to you. 

But, 80gb? You should perhaps have noticed sooner.  

eXDee
4033 posts

Uber Geek
+1 received by user: 1070

Trusted

  #889828 4-Sep-2013 17:32
Send private message

Nah that was intentional :p I barely use my cap so I went on a downloading spree.
But it only went up ~10gb anyway. ooks like i'm going to have to keep trying - 120gb remains, 3 days to go!

nzkiwiman
2585 posts

Uber Geek
+1 received by user: 390

Subscriber

  #890825 6-Sep-2013 11:45
Send private message

I saw the thread, checked meter and say 0B for two days
Checking yesterday I saw that I now had usage on those days. No danger of going anywhere my cap, but it was the first time I had seen usage add itself after an issue

 
 
 

Stream your favourite shows now on Apple TV (affiliate link).

wjw

wjw
174 posts

Master Geek
+1 received by user: 5


  #890846 6-Sep-2013 12:16
Send private message

My data for those days is there now too

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.