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5695 posts

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#130797 28-Sep-2013 11:45
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are my VDSL2 stats any good?

Just had Chorus tech out this morning, literally took him 2 mins to test the line and hook it up.  Didn't seem to install any master filter, does that mean my apartment had one already??

The results to Snap are 44 down, 9.5 up, and to other ISPs in Auckland around 18 down, 9 up

My Fritzbox screen shots below:

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5936 posts

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  #904084 28-Sep-2013 11:45
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.



If you are posting regarding DSL speeds please check that



- you have reset your modem and router



- your PC (or other PCs in your LAN) is not downloading large files when you are testing


- you are not being throttled by your ISP due to going over the monthly cap



- your tests are always done on an ethernet connection to the router - do not use wireless for testing



- you read this topic and follow the instructions there.



Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:



- Your ISP and plan



- Type of connection (ADSL, ADSL2, VDSL)



- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)



- Your general location (or street)



- If you are rural or urban



- If you know your connection is to an exchange, cabinet or conklin



- If your connection is to a ULL or wholesale service



- If you have done an isolation test as per the link above



Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.



A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.



I recommend you read these two blog posts:



- Is your premises phone wiring impacting your broadband performance? (very technical)



- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.


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'That VDSL Cat'
12970 posts

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  #904117 28-Sep-2013 12:33
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odd that there was no splitter installed, is there only one jackpoint in the place? if not, contact SNAP ASAP, inform them the splitter was not installed. (the tech that did your installation will need to come out, not just any tech so chances are it wont be a next day result thing)

your spectrum does show a few signs of possibly being a tad bit off, and the error rate supports that (off being due to a line not being done correctly - could just be building wiring or something too though.)

pretty good line, your on a 8b profile, so max down you will get is about 50mbit, at 5db attenuation, puts you about 100-150M out.. so a bit of distance.

your error rate is a little higher than one would like, but nothing too worrying. DLM-1 at 2CRCPM isnt going to be pushed back.

you are also under the 8db mark, so your in good running to get a chance at a 17a profile (this could take months to actually happen.. theres no telling when a 17a profile will take affect), which will land you properly about the 55mbit+ mark

still early days for your connection though, 10 day period at the start is a testing period.

as to your 18/9 rates that sounds a little odd..

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.



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  #905072 30-Sep-2013 13:29
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Your spectrum looks fine, and you wouldn't be getting 48Mbps with no splitter installed. Perhaps either you only have one jack terminated or, more likely, an existing master splitter that was used with ADSL.

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