Dial up speeds?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Dial up speeds?

emilyme

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#140843 21-Feb-2014 22:33

We are getting download speeds of 0.83mbps and upload speeds of 0.71 mbps. The modem is brand new and so are the filters and the speeds we are getting are from the computer which the modem is connected to via ethernet cable with all WIFI connections turned off. Slingshot tested the line to our house and they say they are getting speeds of 6 mbps. Could it be the wiring in our house or something else there are only two jack points but i noticed they seem to be connected to each other. Servers perhaps? We live in Blackball on the west coast in the township not rurally

PeterReader

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#992067 21-Feb-2014 22:33

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

- you are not being throttled by your ISP due to going over the monthly cap

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

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michaelmurfy

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#992078 21-Feb-2014 22:40

If you call that dialup speeds you really don't understand what dialup really was like. That's over 10x faster... Sounds as if you're on a Conklin in a rural area.

Check http://www.chorus.co.nz/maps and I'll bet you're in a <1mbit area.

Michael Murphy | https://murfy.nz
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NonprayingMantis

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#992079 21-Feb-2014 22:42

michaelmurfy: If you call that dialup speeds you really don't understand what dialup really was like. That's over 10x faster... Sounds as if you're on a Conklin in a rural area.

Check http://www.chorus.co.nz/maps and I'll bet you're in a <1mbit area.

He said Dail up, not Dial-up. Dail up is much faster!

michaelmurfy

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#992083 21-Feb-2014 22:45

Just re-read your post. If you're in the Blackball centre you're in a 1mbit area being served off an ASAM not connected to Fibre. Your speed will suffer especially during peak time.

Your only option is to look at either Vodafone RBI or a wireless provider. You're not on the RBI list so there is nothing anyone can do regarding your connection to improve it.

webwat

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#992772 23-Feb-2014 13:41

Looks like a pretty rural township to me... Seems that part of the town is a <5Mbps area though so might be bad luck to live outside the faster coverage. Please post your modem stats so we can see what speed your modem syncs up at. It might be worth getting a master filter installed if the line speed is low, or if 6mbps is what Slingshot saw you actually syncing at then maybe congestion.

Time to find a new industry!