Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1 post

Wannabe Geek


# 140843 21-Feb-2014 22:33
Send private message

We are getting download speeds of 0.83mbps and upload speeds of 0.71 mbps. The modem is brand new and so are the filters and the speeds we are getting are from the computer which the modem is connected to via ethernet cable with all WIFI connections turned off. Slingshot tested the line to our house and they say they are getting speeds of 6 mbps. Could it be the wiring in our house or something else there are only two jack points but i noticed they seem to be connected to each other. Servers perhaps? We live in Blackball on the west coast in the township not rurally

Filter this topic showing only the reply marked as answer Create new topic
5710 posts

Uber Geek

Trusted
Geekzone
Lifetime subscriber

  # 992067 21-Feb-2014 22:33
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



Mr Snotty
8833 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 992078 21-Feb-2014 22:40
Send private message

If you call that dialup speeds you really don't understand what dialup really was like. That's over 10x faster... Sounds as if you're on a Conklin in a rural area.

Check http://www.chorus.co.nz/maps and I'll bet you're in a <1mbit area.




 
 
 
 


6434 posts

Uber Geek


  # 992079 21-Feb-2014 22:42
One person supports this post
Send private message

michaelmurfy: If you call that dialup speeds you really don't understand what dialup really was like. That's over 10x faster... Sounds as if you're on a Conklin in a rural area.

Check http://www.chorus.co.nz/maps and I'll bet you're in a <1mbit area.

He said Dail up, not Dial-up.  Dail up is much faster!

Mr Snotty
8833 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 992083 21-Feb-2014 22:45
One person supports this post
Send private message

Just re-read your post. If you're in the Blackball centre you're in a 1mbit area being served off an ASAM not connected to Fibre. Your speed will suffer especially during peak time.

Your only option is to look at either Vodafone RBI or a wireless provider. You're not on the RBI list so there is nothing anyone can do regarding your connection to improve it.




1990 posts

Uber Geek

Trusted

  # 992772 23-Feb-2014 13:41
Send private message

Looks like a pretty rural township to me... Seems that part of the town is a <5Mbps area though so might be bad luck to live outside the faster coverage. Please post your modem stats so we can see what speed your modem syncs up at. It might be worth getting a master filter installed if the line speed is low, or if 6mbps is what Slingshot saw you actually syncing at then maybe congestion.




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

Filter this topic showing only the reply marked as answer Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35


Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24


The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55


Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52


Streaming service Acorn TV launches in New Zealand with selection with British shows
Posted 18-Sep-2019 08:55


Bitcoin.com announces partnership with smartphone manufacturer HTC
Posted 16-Sep-2019 21:30


Finalists Announced for Microsoft NZ Partner Awards
Posted 16-Sep-2019 19:37


OPPO Showcases New CameraX Capabilities at Google Developer Days China 2019
Posted 15-Sep-2019 12:42


New Zealand PC Market returns to growth
Posted 15-Sep-2019 12:24


Home sensor charity director speaks about the preventable death which drives her to push for healthy homes
Posted 11-Sep-2019 08:46


Te ao Maori Minecraft world set to inspire Kiwi students
Posted 11-Sep-2019 08:43


Research reveals The Power of Games in New Zealand
Posted 11-Sep-2019 08:40


Ring Door View Cam now available in New Zealand
Posted 11-Sep-2019 08:38


Vodafone NZ to create X Squad
Posted 10-Sep-2019 10:25


Huawei nova 5T to be available 20th September
Posted 5-Sep-2019 11:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.