After a few false starts and reliability issues I had a second engineer visit my home, berate the first engineer for not doing his job and install new CAT6 from the road/POP to the house.
It has been nearly a month since his visit and my previously unstable connection is now reliable and working well...however;
Never satisfied, I am wondering if I shouldn't be getting better sync speeds given my stats:
I am getting a Maxrate of 38mb, a Sync rate of 35mb and download speed tests are in line with this - up stream around 10Mb.
My Downstream attenuation is 2-3dB (2 with one modem and 3 with the ISP one) with SNR of 12-13.
I spoke with CallPlus a few times - first time was the usual "port reset, DLM etc" conversation.
The conversation I had yesterday was even more confusing - I was told that the maximum capability of the cab was 24mb for VDSL and 8Mb for ADSL2 - neither of which stacks up against the performance I am getting now, nor the ADSL2 performance I had previously.
If I didn't know better, I would suspect them of reading off the wrong line and giving me the ADSL and ADSL2 stats...
Anyways - long story short, does this stack up?
I am not dissatisfied with the performance now and if that is the limit then I am fine with that - I do however want to ensure that I am getting performance in line with the full capability of the infrastructure and that am not getting short-changed/fobbed off.
(stat shots and spectrum to follow if relevant - will need to get home first...)