[Snap] Speed drop between 15/4 and 14/5 anyone else noticed?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Speed drop between 15/4 and 14/5 anyone else noticed?

D1NZ

194 posts

Master Geek

#146531 21-May-2014 01:43

As title states, before 15/4 I was getting 101Mb down consistently, after that sometime between 15/4 and 14/5 speed droped about 8Mb.
Restarting router and ONT has no effect, did Snap or Enable changed something in the backend?
Anyone else notice this as well?

PeterReader

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#1050185 21-May-2014 01:43

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

- you are not being throttled by your ISP due to going over the monthly cap

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

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jnimmo

1097 posts

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#1050302 21-May-2014 10:16

Software update on the router, QoS setting change?

D1NZ

194 posts

Master Geek

#1050314 21-May-2014 10:41

jnimmo: Software update on the router, QoS setting change?

I am running pfSense here, on some server grade Xeon PC.
apart from the VPN security update nothing I noticed changed on my end.

sbiddle

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#1050333 21-May-2014 11:03

93Mbps is full speed on a 100Mbps connection as real world speeds are always at layer 2, not layer 3. UFB is no different.

If you're on Chorus you will only get 93Mbps on 100Mbps connection. This will change in the future as they overdimension their products to compensate for this so you should get layer 2 maximum speeds at layer 3.

My understanding was Enable were trialing over dimensioning their UFB products slightly to compensate for this, one could assume that this has ended and they've reverted back to the dimensioning 100Mbps at layer 2.

D1NZ

194 posts

Master Geek

#1050338 21-May-2014 11:08

sbiddle: 93Mbps is full speed on a 100Mbps connection as real world speeds are always at layer 2, not layer 3. UFB is no different.

If you're on Chorus you will only get 93Mbps on 100Mbps connection. This will change in the future as they overdimension their products to compensate for this so you should get layer 2 maximum speeds at layer 3.

My understanding was Enable were trialing over dimensioning their UFB products slightly to compensate for this, one could assume that this has ended and they've reverted back to the dimensioning 100Mbps at layer 2.

That would explain it, I am on Enable UFB, Thank you.

Otagolad

364 posts

Ultimate Geek

#1050368 21-May-2014 11:33

D1NZ:
sbiddle: 93Mbps is full speed on a 100Mbps connection as real world speeds are always at layer 2, not layer 3. UFB is no different.

If you're on Chorus you will only get 93Mbps on 100Mbps connection. This will change in the future as they overdimension their products to compensate for this so you should get layer 2 maximum speeds at layer 3.

My understanding was Enable were trialing over dimensioning their UFB products slightly to compensate for this, one could assume that this has ended and they've reverted back to the dimensioning 100Mbps at layer 2.

That would explain it, I am on Enable UFB, Thank you.

I've been wondering the same thing (with Snap on Enable) as mine has dropped to between 90 and 93 Mbps in the last few weeks with no system changes etc. I note that the upspeed hasn't changed and is still over 50Mbps.

D1NZ

194 posts

Master Geek

#1050414 21-May-2014 12:32

Otagolad:
D1NZ:
sbiddle: 93Mbps is full speed on a 100Mbps connection as real world speeds are always at layer 2, not layer 3. UFB is no different.

If you're on Chorus you will only get 93Mbps on 100Mbps connection. This will change in the future as they overdimension their products to compensate for this so you should get layer 2 maximum speeds at layer 3.

My understanding was Enable were trialing over dimensioning their UFB products slightly to compensate for this, one could assume that this has ended and they've reverted back to the dimensioning 100Mbps at layer 2.

That would explain it, I am on Enable UFB, Thank you.

I've been wondering the same thing (with Snap on Enable) as mine has dropped to between 90 and 93 Mbps in the last few weeks with no system changes etc. I note that the upspeed hasn't changed and is still over 50Mbps.

Also noticed this from looking more into my router's graph.
from about 3 weeks ago ping to the first hop getting flicky.

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sbiddle

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#1050469 21-May-2014 14:35

Out of curiosity why are you guys so obsessed by running speedtests continually? UFB is a shared medium, and with contention will become even more so.

D1NZ

194 posts

Master Geek

#1050527 21-May-2014 15:57

sbiddle: Out of curiosity why are you guys so obsessed by running speedtests continually? UFB is a shared medium, and with contention will become even more so.

For me I am only started running the tests when I noticed the speed drop, first thought was a temporary things.

With those said, I am aibt of a control freak, that the one likes to know every bit of details about everything, lol.

CaseyDan

17 posts

Geek

#1052023 24-May-2014 01:31

I ran a speedtest because of this thread on my 30/10 connection out of curiosity and it came back with 27.49 down / 8.72 up. I ran a speedtest when I was first signed up and pulled 30 / 9 ish.

I have noticed my ping to Australian BF4 servers etc has increased slightly from 39 up to 43 average over the past couple of months.

This is purely an observation, it really doesn't bother me as I am stoked we have finally made it past the days of 128k/128k DSL with a 10 gig cap.

sbiddle

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#1052038 24-May-2014 07:40

Running a single speedtest (which shows your connection is working perfectly BTW) is slightly different to people run multiple speedtests every hour and ring their ISP continually believing there's a fault because their best residential grade connection with no CIR is a few Mbps below maximum line speed!

Trust me, it does happen.

D1NZ

194 posts

Master Geek

#1052151 24-May-2014 11:38

sbiddle: Running a single speedtest (which shows your connection is working perfectly BTW) is slightly different to people run multiple speedtests every hour and ring their ISP continually believing there's a fault because their best residential grade connection with no CIR is a few Mbps below maximum line speed!

Trust me, it does happen.

I am not either of those in above, in fact the only reason for me to call Snap in many months time was to make the switch to Unlimited plan, and a second call to confirm everything will happen as it should.
Usually if there is a problem I see, forum it's where I turn to first, with the data I have on hand from speedtest and my linux monitoring box, only to see if anyone else has the same issues.

gocheck

34 posts

Geek

#1053917 26-May-2014 20:51

D1NZ:
jnimmo: Software update on the router, QoS setting change?

I am running pfSense here, on some server grade Xeon PC.
apart from the VPN security update nothing I noticed changed on my end.

just be curious how do you run pfSense on the Friztbox?

D1NZ

194 posts

Master Geek

#1053955 26-May-2014 21:45

gocheck:
D1NZ:
jnimmo: Software update on the router, QoS setting change?

I am running pfSense here, on some server grade Xeon PC.
apart from the VPN security update nothing I noticed changed on my end.

just be curious how do you run pfSense on the Friztbox?

I don't, before I was on VDSL2 I had ZyXEL vdsl2 modem running in full-bridge mode and pfSense handle pppoe auth and vlan tagging.
And now I am on UFB, pfSense still handle auth and vlan tagging behind the ONT.

D1NZ

194 posts

Master Geek

#1054690 28-May-2014 00:15

gocheck:
D1NZ:
jnimmo: Software update on the router, QoS setting change?

I am running pfSense here, on some server grade Xeon PC.
apart from the VPN security update nothing I noticed changed on my end.

just be curious how do you run pfSense on the Friztbox?

Also I think you can run pfSense with Friztbox like how back in the day ADSL2+ does (half bridge).
I just remembered I have got it up and running before on my VDSL2 connection with Friztbox.

Setting as follow:-
Friztbox : Setting up Auth and vlan as needed.
pfSense : on WAN interface use DHCP.