"Out of NZ data" SMS... when I'm not?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › "Out of NZ data" SMS... when I'm not?

profrink

257 posts

Ultimate Geek

#146718 27-May-2014 08:41

Just got this through from +233 this morning:

"Out of NZ data! Please visit 2dm.co.nz/out to find out how to get connected again with on of our 4 NZ data packs."

Thing is, I have 1.3 GB of data left and everything looks fine on the account website.

Anyone else had this?

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5604 posts

Uber Geek

ID Verified

#1054083 27-May-2014 08:42

Two people that I commute with that have 2 Degrees phones both got that message this morning, and they had heaps of data left.

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macuser

2120 posts

Uber Geek

#1054086 27-May-2014 08:46

Yeap got it too. I was like oh damn did I not turn my wifi on? Nope...Plenty of data over 1GB left.

dan

1134 posts

Uber Geek

Lifetime subscriber

#1054087 27-May-2014 08:47

yep at the text came at 1:15am that im out of data [which im not, 9gb left], thanks for that 2degrees

loganjames

272 posts

Ultimate Geek

#1054090 27-May-2014 08:49

I got it too. They are probably just getting ready to give us unlimited 3G at no extra cost.

loganjames

272 posts

Ultimate Geek

#1054093 27-May-2014 08:53

Oddly enough I also received an email from Vodafone about my home broadband. I haven't had Vodafone broadband for well over a year... Maybe may 27th is NZ telco clean up month.

reven

3645 posts

Uber Geek

Trusted

#1054094 27-May-2014 08:54

same here. i just ignored it (after checking my data).

SaltyNZ

6917 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#1054098 27-May-2014 09:01

We introduced Worry Free Data last night, and the system is sending out some messages to people who shouldn't get them. I'm working on it right now. Sorry. :-(

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

macuser

2120 posts

Uber Geek

#1054100 27-May-2014 09:02

loganjames: I got it too. They are probably just getting ready to give us unlimited 3G at no extra cost.

I think this could really be the only real explanation. I'm going to be very disappointed in 2 Degrees if this isn't the case.

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#1054119 27-May-2014 09:32

Hi guys

As SaltyNZ says, lasty night we introduced Worry Free Data to prevent Pay Monthly customers being charged casual rates. Everyone go YAY!!! :)

Unfortunately this caused a text sent out in error to some customers at silly o'clock, sorry about that. :(

More info on Worry Free data coming soon. In the meantime if you want to know your data balance please dial *100*4*3# if you're on Pay Monthly or *100*1# if you're on Prepay.

Cheers
^POB

kiwikiwi

455 posts

Ultimate Geek

#1054146 27-May-2014 10:03

I'm still getting messages that I'm out of the zone (when physically I'm not) so there's that message being finnicky as well :^)

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

SaltyNZ

6917 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#1054163 27-May-2014 10:12

macuser:
loganjames: I got it too. They are probably just getting ready to give us unlimited 3G at no extra cost.

I think this could really be the only real explanation. I'm going to be very disappointed in 2 Degrees if this isn't the case.

Then you're going to be very disappointed. Honestly: unlimited 3G? That tends to be ... how shall I put it ... an unmitigated disaster?

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#1054165 27-May-2014 10:15

kiwikiwi: I'm still getting messages that I'm out of the zone (when physically I'm not) so there's that message being finnicky as well :^)

This sounds like a separate issue. Where exactly are you?

You may be getting a signal from a cell outside our canopy, even though physically you in one.

PhantomNVD

2619 posts

Uber Geek
Inactive user

#1054167 27-May-2014 10:15

not quite on topic, but also a stupid message i keep getting (incorrectly) from 2Degrees...

I'm on $19 prepay, mostly for the unlimited txt and data, currently have over 650mins (carryover) and still get the 'out of credit, txt Y in the next 48 to autotopup' txt after EVERY call I make???

I do keep a minimal balance to avoid 'casual rate' charge blowouts, but with so much calling 'credit' WHY do I need balance reminders????

kiwikiwi

455 posts

Ultimate Geek

#1054169 27-May-2014 10:16

2DegreesCare:
kiwikiwi: I'm still getting messages that I'm out of the zone (when physically I'm not) so there's that message being finnicky as well :^)

This sounds like a separate issue. Where exactly are you?

Maungatapere Whangarei.
Pretty sure I'm still in the area.'
If you want the exact address I'll PM.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

SaltyNZ

6917 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#1054179 27-May-2014 10:27

kiwikiwi: I'm still getting messages that I'm out of the zone (when physically I'm not) so there's that message being finnicky as well :^)

Note that message is only suppressed for postpay, so if you're prepay, you'll still get it. And, as POB is asking, it depends on exactly where you are. If you're technically in coverage but in an area that is not excluded you could still *actually* be on Vodafone.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

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