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513 posts

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# 147045 6-Jun-2014 22:19
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So i moved from Telecom Phone Line and Slingshot Unlimited Plus (max dl speed @ 1.3mb) to Slingshot 89$ deal (Phone and Unlimited Internet) and my speed has jumped to 1.8mb max dl. Ummm whats the deal and what would cause it?




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  # 1060596 6-Jun-2014 22:19
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  # 1060607 6-Jun-2014 22:41
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slingshot uses a different profile 8db instead of the default 12db that chorus/telecom uses




 
 
 
 


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  # 1060608 6-Jun-2014 22:44

IMHO thats not much of an improvement. Maybe the contention ratio in your area is higher for telecom.

I say its not much of an improvement because I'm on 30mb at home, guess I'm spoilt. Anyhow, a jump to 5mb would be something to shout about.

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  # 1060610 6-Jun-2014 22:44
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It is likely you have moved off Chorus equipment onto slingshots "Better Network" (Not sure if it's still called that?) and as @l43a2 as has said, been put onto a different profile to what you were on before.

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  # 1060612 6-Jun-2014 22:48
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SteveON: IMHO thats not much of an improvement. Maybe the contention ratio in your area is higher for telecom.

I say its not much of an improvement because I'm on 30mb at home, guess I'm spoilt. Anyhow, a jump to 5mb would be something to shout about.


If we're talking MB rather than Mb It's not a bad speed for ADSL

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  # 1060723 7-Jun-2014 08:09
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SteveON: IMHO thats not much of an improvement. Maybe the contention ratio in your area is higher for telecom.

I say its not much of an improvement because I'm on 30mb at home, guess I'm spoilt. Anyhow, a jump to 5mb would be something to shout about.


his difference is ~4Mbit as he was quoting download speed not line speed



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Ultimate Geek


  # 1060747 7-Jun-2014 09:12
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Cheers for the info people, I know its not a BIG jump in speed, but for adsl its great. We don't have access to adsl2 in my area #firstworldproblems!




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  # 1060756 7-Jun-2014 09:49
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waikariboy: Cheers for the info people, I know its not a BIG jump in speed, but for adsl its great. We don't have access to adsl2 in my area #firstworldproblems!


I'm totally confused now.

If you don't have ADSL2 you're not going to have been moved from a wholesale to UCLL connection as I'm now aware of any exchanges where there isn't an ISAM but is UCLL kit.

This means you're likely to be on the exact same wholesale connection as previously so it's not possible for your speeds to change.





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  # 1060761 7-Jun-2014 10:09
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sbiddle:
waikariboy: Cheers for the info people, I know its not a BIG jump in speed, but for adsl its great. We don't have access to adsl2 in my area #firstworldproblems!


I'm totally confused now.

If you don't have ADSL2 you're not going to have been moved from a wholesale to UCLL connection as I'm now aware of any exchanges where there isn't an ISAM but is UCLL kit.

This means you're likely to be on the exact same wholesale connection as previously so it's not possible for your speeds to change.




This is why I'm amazed by this. When i first got ADSL connection i could not connect to ADSL2, and could only get adsl. Got telecom to confirm and also slingshot. Now i have moved my phone over to slingshot I'm getting faster connections. My area is only ADSL connections, a 5mins walk and you can get adsl2.




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  # 1060916 7-Jun-2014 15:32
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Please advise approx what area you are, please, thank you.




Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


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  # 1060934 7-Jun-2014 15:50
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coffeebaron: Please advise approx what area you are, please, thank you.


Completely off topic but I think you should read this thread Coffebaron :-) http://www.geekzone.co.nz/forums.asp?forumid=48&topicid=147059





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  # 1061040 7-Jun-2014 19:48
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geekiegeek:
coffeebaron: Please advise approx what area you are, please, thank you.


Completely off topic but I think you should read this thread Coffebaron :-) http://www.geekzone.co.nz/forums.asp?forumid=48&topicid=147059


Hehe, why do you think I was so polite. Thank you so very much for your valued input.




Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com




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  # 1061310 8-Jun-2014 16:42
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coffeebaron: Please advise approx what area you are, please, thank you.


UpperHutt Wellington.




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  # 1061389 8-Jun-2014 18:10
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waikariboy:
coffeebaron: Please advise approx what area you are, please, thank you.


UpperHutt Wellington.

Most of Upper Hutt is ADSL2+, so you must be on the out skirts, semi rural??





Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


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  # 1061408 8-Jun-2014 18:59
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waikariboy:
This is why I'm amazed by this. When i first got ADSL connection i could not connect to ADSL2, and could only get adsl. Got telecom to confirm and also slingshot. Now i have moved my phone over to slingshot I'm getting faster connections. My area is only ADSL connections, a 5mins walk and you can get adsl2.


What you're describing still makes no sense.

If you're connected to the Slingshot UCLL network it means you're connected to the Upper Hutt exchange which has been ADSL2+ and VDSL2 capable for many years. There is no reason why you wouldn't haver had ADSL2+ previously.





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