Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


573 posts

Ultimate Geek
+1 received by user: 72

Topic # 147377 17-Jun-2014 17:28
Send private message

Has anyone else been experiencing massive slowdown of slingshot recently? In the last week or so I have noticed a big loss in speed for my ADSL2+ connection. Usually on a speedtest I can get 10-12Mbit (modem is syncing around 14) but recently a speedtest has yielded as low as 1Mbit download and 80kbits upload. At times it will spike to a decent speed but it is pretty frustrating. It took me 15 mins to download a 130mb podcast this morning.

I haven't called the call centre yet because I've been too lazy but thought I would ask here to see if anyone else has experienced slowdowns. I've tried all the usual rebooting modem etc. Since it is syncing at the normal relatively high speed it seems to me as though the problem is at their end? I've also run speed tests on laptop and phone via wifi and desktop via wired lan and no difference.

Create new topic
5419 posts

Uber Geek
+1 received by user: 231


  Reply # 1067746 17-Jun-2014 17:28
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.



If you are posting regarding DSL speeds please check that



- you have reset your modem and router



- your PC (or other PCs in your LAN) is not downloading large files when you are testing


- you are not being throttled by your ISP due to going over the monthly cap



- your tests are always done on an ethernet connection to the router - do not use wireless for testing



- you read this topic and follow the instructions there.



Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:



- Your ISP and plan



- Type of connection (ADSL, ADSL2, VDSL)



- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)



- Your general location (or street)



- If you are rural or urban



- If you know your connection is to an exchange, cabinet or conklin



- If your connection is to a ULL or wholesale service



- If you have done an isolation test as per the link above



Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.



A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.



I recommend you read these two blog posts:



- Is your premises phone wiring impacting your broadband performance? (very technical)



- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

198 posts

Master Geek
+1 received by user: 4

  Reply # 1067779 17-Jun-2014 18:15
Send private message

Cannot say i have noticed any slowdown, consistently get 10mb down etc


22 posts

+1 received by user: 1

  Reply # 1067795 17-Jun-2014 18:33
Send private message

Not exactly the same issue but I'm with slingshot for vdsl, switched last week from flips adsl and my vdsl with slingshot is often slower or at best the same as flips adsl so maybe there are some issues at slingshots end, hope that helps you in some way

164 posts

Master Geek
+1 received by user: 50

  Reply # 1067797 17-Jun-2014 18:37
One person supports this post
Send private message

Nope all systems normal here...


25836 posts

Uber Geek
+1 received by user: 5559

Biddle Corp
Lifetime subscriber

  Reply # 1067823 17-Jun-2014 19:25
Send private message

As requested above what is your sync rate? Speedtest results are semi irrelevant right now.


573 posts

Ultimate Geek
+1 received by user: 72

  Reply # 1068768 18-Jun-2014 18:37
Send private message

Is this enough info? Just did speedtest now and got 10Mbit down and 0.8Mbit up. Seems quite odd to fluctuate so much.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

New Zealand's IT industry in 2018 and beyond
Posted 22-Jan-2018 12:50

Introducing your new workplace headache: Gen Z
Posted 22-Jan-2018 12:45

Jucy set to introduce electric campervan fleet
Posted 22-Jan-2018 12:41

Hawaiki cable system will be ready for service in June 2018
Posted 22-Jan-2018 12:32

New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21

Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53

$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27

Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02

Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15

Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37

Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59

Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42

New Chief Technology Officer role created
Posted 19-Dec-2017 22:18

All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54

How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.