We had fiber installed a couple of days ago now, and we noticed that we weren't getting the speeds that we signed up for, so we called Orcon to try and sort the issue, but all we were told was to restart the internet and do a speed test, and I know this isn't going to fix the problem.
The speeds that we are getting are pretty much 30 down, 10 up. It doesn't ever go higher than 31 or 11. We have done speed tests on both speedtest.net and the one provided by Orcon.
We signed up for the 100 down, 50 up, unlimited plan and Orcon says that's what is on our account.
What can we do to get this fixed?
This is our speed