I am on prepay standard plan which entitle 300 free text per $30 top up. I topped up $30 2 days before my $10 text plan expire. 2D not only did not automatically add 300 text, it automatically deduct $10 for my $10 txt plan 2 days prior.
As I did not intend to renew my plan, I called. The CS said 2d will one time return my $10. As if it is a big favour. I told CS nicely no favour needed, just rightly mine.
For those out there still on the old plan, make sure u still get your free text.