Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


1312 posts

Uber Geek
+1 received by user: 171


Topic # 151849 7-Sep-2014 22:32
Send private message

my internet has been going very slow sometimes over the last few days

sometimes web pages wont load at all, sometimes they'll load really slow and sometimes they'll just load normally.

seems tonight is a slow night.

i cant grab you my modem stats because i disabled the DHCP server on the modem and i forgot what subnet it was on, but if someone knows the default subnet for the slingshot VDSL routers ill plug into it directly and find them.

right now its connected through pfsense in bridge mode, that connection seems to drop once a day or so but that's unrelated to this im quite sure. might just be that we need a new modem to fix that one.

anyway, anyone else on slingshot having slow internet-ness tonight?





Create new topic
5503 posts

Uber Geek
+1 received by user: 241

Trusted
Geekzone
Lifetime subscriber

  Reply # 1123914 7-Sep-2014 22:32
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



5766 posts

Uber Geek
+1 received by user: 1711

Trusted

  Reply # 1123967 8-Sep-2014 06:38
Send private message

255.255.255.0?
Or maybe you can go on your PC and see what the default gateway is? ipconfig...
Will need a little more info to work off, yes xDSL stats, Way of testing (WiFi, Ethernet)
Please answer peter Reader.




Steam: Coil (Same photos as profile here)
Origin: Scranax
Currently playing on PC: Rust, Subnautica, CS:GO, AOE2 HD, BeamNG Drive, BF1.


Meow
7449 posts

Uber Geek
+1 received by user: 3586

Moderator
Trusted
Lifetime subscriber

  Reply # 1123968 8-Sep-2014 06:41
Send private message

Modem stats - go!

And have you got a master filter installed?




26496 posts

Uber Geek
+1 received by user: 6038

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1123973 8-Sep-2014 07:15
One person supports this post
Send private message

Without xDSL stats by only guess would be aliens.

Without these stats it's quite simply not possible for anybody to even offer any sort of advice.





1312 posts

Uber Geek
+1 received by user: 171


  Reply # 1124257 8-Sep-2014 13:08
Send private message

Okay so I reset the modem because I couldn't figure out what subnet it was on, but now I've forgotten what the default username and password are, I know the password was supposed to be something from the MAC address but dunno about the username so I've left that as admin, can anyone remember? I don't have the bit of paper that came with it :(

Also I have no internet at all now.







1312 posts

Uber Geek
+1 received by user: 171


  Reply # 1124327 8-Sep-2014 14:09
Send private message

i figured it out, here's the stats.

they're fine as far as i can see.






16 posts

Geek


  Reply # 1124672 8-Sep-2014 20:27
Send private message



Add me to the list of "browsing is slow".

Speed tests come out ok (23/7 ish on Slingshot Local) but gaming pings are high and web page loads and reloads are pretty delayed.

1245 posts

Uber Geek
+1 received by user: 62


  Reply # 1124721 8-Sep-2014 21:39
Send private message

Browsing has been OK for me, but I've been trying to watch an ITV show... bloody hopeless. For every 5 seconds of play, there's 30 seconds of "buffering."




rm *


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.