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Topic # 160448 7-Jan-2015 09:23
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Hi,

Just wanting to know if Slingshot customers will also be getting a price increase similar to Vodafone? If not I might make the switch.



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  Reply # 1209732 7-Jan-2015 10:16
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spark are increasing their lower plans by about $4 per month but have decreased unlimited, they are trying to get everyone to move in that direction

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  Reply # 1209837 7-Jan-2015 11:53
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Seems odd to post on a forum and wait for a reply when you could just use google to get your answer straight away.
You could have saved yourself time, and saved us the effort.
This is literally the second result when I googled "Slingshot price increase"  (the first result being an unrelated geekzone thread)


http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11382722

 

"Slingshot is also putting up the price of most of its copper-line broadband plans by $4 a month and its general manager Taryn Hamilton said the decision from the commission had come as a "bit of a surprise".

 

"I don't think broadband is ever going to be cheaper than it was before Christmas," Hamilton said.

 

While prices for new customers would be increasing, existing Slingshot customers could continue to pay what they do now if they signed a new fixed-term contract."



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  Reply # 1209838 7-Jan-2015 11:53
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Mornin' folks. Looks like @Wellygary beat me to it although there's a couple of addendums to that:

Unlimited bundled pricing (homeline and broadband) won't be going up ($89 for ADSL and $109 for VDSL)

The rest of the VDSL bundles will also stay the same ($84 and $89 for 40GB and 80GB respectively) 

Cheers,
Chris




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  Reply # 1209858 7-Jan-2015 12:36
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Oop, forgot a bit, prices will stay the same for anyone signing up this month :)






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  Reply # 1209945 7-Jan-2015 14:55
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NonprayingMantis: Seems odd to post on a forum and wait for a reply when you could just use google to get your answer straight away.
You could have saved yourself time, and saved us the effort.
This is literally the second result when I googled "Slingshot price increase"


How odd indeed to post in a forum, but thanks for you valuable input. I apologize for asking you directly in researching this for me.

The link you provided doesn't mention which plans or specifics.

From everything I read I was under the impression that unlimited plans would remain the same, including naked DSL unlimited.

Does Slingshot have its own unbundled gear at Forrest Hill exchange?



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  Reply # 1209949 7-Jan-2015 14:57
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@Slingshot Does this include your Naked DSL plans?

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  Reply # 1209953 7-Jan-2015 15:10
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Thanks for posting this, very valid question imo. I too am in the same boat as you, with Vodafone price rise and there dismal performance of late, I'm looking at the naked vdsl plans also, but wouldn't be that interested if they were going to go up in price, getting clarification is important when signing up to a contract.

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  Reply # 1209962 7-Jan-2015 15:32
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Naked DSL (A and V) will be going up by $4 (unless of course you get in this month).

RE: Forest hill, I'd need an address to check to see if you'd be on LLU gear or not, feel free to fire through a pm to me if you want me to take a look.

Cheers,
Chris

[edit: terrible formatting :) ]






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  Reply # 1210125 7-Jan-2015 19:03
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Shoes2468: Thanks for posting this, very valid question imo. I too am in the same boat as you, with Vodafone price rise and there dismal performance of late, I'm looking at the naked vdsl plans also, but wouldn't be that interested if they were going to go up in price, getting clarification is important when signing up to a contract.


As all the news items have said prices are going up but they don't mention what plans. Plus it's also good to get clarification and not get stuck in the same situation.



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  Reply # 1213129 13-Jan-2015 13:09
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Lurch:
Shoes2468: Thanks for posting this, very valid question imo. I too am in the same boat as you, with Vodafone price rise and there dismal performance of late, I'm looking at the naked vdsl plans also, but wouldn't be that interested if they were going to go up in price, getting clarification is important when signing up to a contract.


As all the news items have said prices are going up but they don't mention what plans. Plus it's also good to get clarification and not get stuck in the same situation.




So the question is are you going to make the switch to slingshot? I am still undecided but with the end of the month coming rapidly I suppose I need to make up my mind.

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  Reply # 1215588 15-Jan-2015 17:29
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My folks (On a $69 plan) received an email saying their price was going up $5 a month but if they elected to go onto a 12 or 24 month plan they can keep their current pricing

I (on an unlimited $89 plan and not on a contract afaik) didn't get that email



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  Reply # 1218029 20-Jan-2015 09:20
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Hi everyone. (First time posting here!)

We received the email for our VDSL account a few days ago, too.  Until then I was aware of the UFB issues with Chorus, but hadn't noticed that Slingshot was also planning to up its rates for other types of connections, due to increased rents or whatever.

I guess we could probably lock in the existing rates for another year or two as per their offer, and fortunately we don't have an expiring rental lease during that time which has always been the problem in the past. But for those of us already on fixed term contracts (we're only a couple of months in), is it considered normal for an ISP to be able to change the agreed rate like this?  In contrast, if we pull out early, before the first year is up, they charge us a bundle.

I can see that section 3.1 in the Terms & Conditions states that Slingshot can increase their charges from time to time, but I'm more curious about whether those terms would actually hold up under NZ consumer law when they hook people in by advertising a lower rate for the agreed time.



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  Reply # 1218179 20-Jan-2015 11:42
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Shoes2468:
So the question is are you going to make the switch to slingshot? I am still undecided but with the end of the month coming rapidly I suppose I need to make up my mind.


Tempted, but don't want to get stuck with buffering issues with Netflix etc. But the pre-qual looked good. But would be good to know other peoples experiences.

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  Reply # 1218263 20-Jan-2015 13:11
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Lurch:
Shoes2468:
So the question is are you going to make the switch to slingshot? I am still undecided but with the end of the month coming rapidly I suppose I need to make up my mind.


Tempted, but don't want to get stuck with buffering issues with Netflix etc. But the pre-qual looked good. But would be good to know other peoples experiences.


Im not a big streamer of services like netflix(yet) so will see how we go, also got a good prequal, just got to decide between Adsl or VDSL, going to make the switch before the slingshot price increase and see how we go, with the announced cuts in customer service dept that really is the nail in the coffin for me. I wondered how vodafones customer service could get any worse, looks like it will. Going to be a painful wait just to get through to someone at vodafone just to cancel the service.

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  Reply # 1223681 27-Jan-2015 23:09
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Hi everyone.

I have been a Slingshot ADSL customer on a 12-month fixed term contract since November 2014. Today I was surprised to receive an email from them telling me that if I do not sign up for a new 12 or 24 month term, my bills will increase by $4 from February 2015. Effectively Slingshot is saying they now won't let me stay at the same price AND let me go in November 2015, although this is exactly what our existing contract provides.

Yes, $4 is not a big deal, and then indeed, I might like the idea to jump onto a fresh 12 month term postponing the increase. Notwithstanding with that, what they're trying to do to me looks like a cheeky breach of the fixed term contract we already have and common contract law in general. You might argue that paragraph 3.1 of the terms allows the increase ("We may vary our charges from time to time") but I can tell you the clause if perfectly void in context of a fixed term plan. Although business grounds behind the increase can be valid, as a customer I do not have to care; those grounds cannot change the legal requirement to obey the existing fixed term contract.

Vodafone (no relation apart from having been their customer in the past) is also increasing by $4, but they seem to be more tactful:

"The price increase will also apply to existing customers on fixed-term contracts with Vodafone, however these people will receive a $4 credit every month for the rest of their contract period"
http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11382722

Hey Slingshot, how is it going?

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