Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




940 posts

Ultimate Geek
+1 received by user: 447

Trusted
Subscriber

Topic # 177256 28-Jul-2015 08:46 Send private message


Like many of us here I mange my elderly relations PC.

She has an email/account with slingshot. The problem is, email from many of her contacts including me just isn't getting to her inbox.

It doesn't seem to be related to the client in any way (outlook 2013), test emails sent from the account get back to the inbox as expected and some emails do arrive.

She has contacted slingshot and they just tell her to change her settings?

Anyone got any ideas?




Matthew


Create new topic
363 posts

Ultimate Geek
+1 received by user: 53


  Reply # 1353080 28-Jul-2015 08:53 Send private message

Don't use ISP email. Setup a free Outlook.com email address and put a forward in place or set it as the primary account so when they reply email comes from their new address.



940 posts

Ultimate Geek
+1 received by user: 447

Trusted
Subscriber

  Reply # 1353082 28-Jul-2015 08:55 Send private message

Mattmannz: Don't use ISP email. Setup a free Outlook.com email address and put a forward in place or set it as the primary account so when they reply email comes from their new address.


well, yes but she has had it for years and years and isn't going to change it now




Matthew


978 posts

Ultimate Geek
+1 received by user: 53

Trusted
Slingshot

  Reply # 1353185 28-Jul-2015 10:13 Send private message

Hiya,

Is your grandmother getting any bounce back emails? Is it happening with the same addresses? Happy to take a look.






940 posts

Ultimate Geek
+1 received by user: 447

Trusted
Subscriber

  Reply # 1353194 28-Jul-2015 10:34 Send private message

Slingshot: Hiya,

Is your grandmother getting any bounce back emails? Is it happening with the same addresses? Happy to take a look.


No, it just seems incoming mail is not making it to her inbox. The sender doesn't seem to get any bounce back.

thanks for the offer I'll PM you




Matthew


Create new topic





Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11


Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59


Passive Optical Lan means fibre to the desktop
Posted 12-May-2017 17:09


Finalists Named for 2017 CIO Awards
Posted 11-May-2017 20:00


Exhibition to showcase digital artwork from across the globe
Posted 10-May-2017 18:54


Accelerate 2017 to focus on navigating disruption with a design thinking mindset
Posted 10-May-2017 18:49


James Pascoe Group switches to Rimini Street for support of SAP aplications
Posted 10-May-2017 18:40


Microsoft New Zealand introduces breakthrough employee family leave benefits
Posted 10-May-2017 18:37



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.