Slngshot Mobile - How to disable voice mail

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Slngshot Mobile - How to disable voice mail

zyo

513 posts

Ultimate Geek
+1 received by user: 60

#181094 2-Oct-2015 09:44

Recently switched from Skinny to Slingshot because of the bundle deal.

I don't use voicemail and want to disable it altogether, but no one at Slingshot seems to know how to do that (already called several times)

The voice mail self-service number doesn't help either.

Has anyone managed to disable it? Looks like Slingshot has not trained their staff properly again....

quentinreade

355 posts

Ultimate Geek
+1 received by user: 128

Trusted

2degrees

#1398496 2-Oct-2015 09:52

Hi there,
Sorry that the team couldn't answer - that's likely because it's a bit tricky.
Voicemail actually can’t be disabled, but it can be changed from voicemail to an answer service which basically just plays a pre-recorded message to the caller that they have not been able to get through to the person they called but doesn’t leave a voicemail. (Or you can leave it blank it just goes 'beep')
This is done by selecting the settings option and then activating the answer service. FAQ below.
https://help.slingshot.co.nz/Mobile/44646525/How-do-I-access-voicemail-on-my-Slingshot-Mobile.htm
Hope that helps, Quentin

Comms chap

2degrees

zyo

513 posts

Ultimate Geek
+1 received by user: 60

#1398499 2-Oct-2015 09:58

Hi Quentin

Yes I noticed this option when calling 6888.
Not really a good option for me as sometimes I might not have my phone with me and want to have it ring continuously.

Is disabling voice mail going to be an option in the future?

Regards