I periodically check My Orcon, and it shows a huge spike in data usage since around midnight Saturday. Normally I use around 2 to 2.5 gigs per day, but in the last 12 hours or so 36.6 gigs data usage is shown. I have taken several actions:
- Power-cycled the Orcon black Genius router.
- Isolated the Sky On Demand connector (it is turned off).
This seems to have averted the problem in that data consumption has slowed down. I am on a 100gig plan and did have data alerts set (50 and 80 gigs) but both alerts came through overnight so I did not see them until this morning.
We certainly did not use Sky on demand during this period (and rarely use it at all). I don't think there was anything we did to provoke such data usage - given that we usually average around 2.2 gigs daily, the period of high consumption is too much in such a short time to be from a single device such as the only PC turned on and/or the Sky connector. My home network is secured WIFI. I looked at the DHCP list of devices and there was nothing strange there (so not likely to have been hacked though they might have been and gone).
If anyone at Orcon is lurking here I would appreciate anything that would explain this data consumption. I have no confidence that the Orcon help desk would be able to help - I have called but I wont tolerate being on hold for more than 5 minutes, so gave up on that.