My Republic DHCP lease time killing my Internet for hours a week

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › My Republic DHCP lease time killing my Internet for hours a week

Fuzzi9986

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#303249 27-Jan-2023 20:22

I moved recently and went back to My Republic as before at my previous place before the one I was just at we were with MR and had basically no issues.

I moved in with friends for a year and was on Voyager, then moved and am back on MR.

Recently MR must have reduced the DHCP lease time to weekly as every 7 days without fail my Internet drops and won't come back till I've rebooted either the router or the ONT.

This is a massive pain as I'm usually at work when this happens and I host a plex server, the Internet drops at 11 or 12 while I'm at work and I don't get home till 8pm, so there's 8/9hrs where my server is offline.

MR say its my issue but when they had DHCP leases at a month my router would pick it back up immediately and we had around 2 seconds drop rather than hours.

I'm this close to ditching MR and changing to Quic or another PPPoE network with affordable static IP

Jase2985

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#3028012 27-Jan-2023 20:39

surely a DHCP lease shouldn't block/drop the connection every 7 days, as i thought it checked for something on that address and reissued the IP to the same connection if it was active. only when something is inactive for more than its lease would it issue the address to someone else.

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Fuzzi9986

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#3028013 27-Jan-2023 20:40

I pay for a static IP so it won't be giving the address elsewhere, it's just the lease telling my router the same IP is killing my Internet connection every week

KiwiSurfer

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#3028035 27-Jan-2023 21:36

Have you checked your router logs? My limited understading of DHCP is that it is designed so that the client is supposed to re-apply for a new lease when it expires (it is not the server responsibility AFAIK to proactively reissue the lease to client -- as the client may not need the lease anymore etc). Seems odd your router is not doing that. But there may be clues in your router logs. Maybe it is requesting a new lease and running into issues doing so, and if you can prove this then MR could look into it at their end.

michaelmurfy

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#3028102 27-Jan-2023 22:38

You should just move to Quic. There are many horror stories about MyRepublic and their support plus their network is just built cheaply (and they’re not at all the fastest). You just need to do a quick search on here to find all of that out.

I also don’t personally support any providers with deceiving marketing and advertising like what MyRepublic do.

But also what kind of router do you have? It sounds like something else is going on if your connection doesn’t recover automatically. But seriously, based on what I’ve seen and experienced it doesn’t surprise me if there is something misconfigured on their end.

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Fuzzi9986

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#3028115 27-Jan-2023 23:50

My router is a TP Link Archer C4000

quic

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#3028687 29-Jan-2023 11:29

michaelmurfy: You should just move to Quic. There are many horror stories about MyRepublic and their support plus their network is just built cheaply (and they’re not at all the fastest). You just need to do a quick search on here to find all of that out.

I also don’t personally support any providers with deceiving marketing and advertising like what MyRepublic do.

But also what kind of router do you have? It sounds like something else is going on if your connection doesn’t recover automatically. But seriously, based on what I’ve seen and experienced it doesn’t surprise me if there is something misconfigured on their end.

Thanks for the shoutout @michaelmurfy! 🥰

Sing out if we can help, @Fuzzi9986 🫡 - If you still need a static IP, we have both monthly and one-off options, which can either be purchased at time of initial order, or any time after in the portal.

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cokemaster

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#3028690 29-Jan-2023 11:48

@Jase2985, I have a DHCP UFB connection here and have never experienced those symptoms. Fair to say something is wrong, although whether it’s client side or server side - jury is out.

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michaelmurfy

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#3028696 29-Jan-2023 12:11

cokemaster: Fair to say something is wrong, although whether it’s client side or server side - jury is out.

I am honestly thinking something is wrong on the ISP end. TP-Link firmware is rather good from experience so I don't think it would fail a renewal on a lease expiry. I've personally experienced weird DHCP issues with MyRepublic via other people (my neighbor who was on them a few years ago) and in the end we gave up and he shifted to Vodafone and has not had an issue since.

Fuzzi9986

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#3028882 29-Jan-2023 14:27

quic:
Sing out if we can help, @Fuzzi9986 🫡 - If you still need a static IP, we have both monthly and one-off options, which can either be purchased at time of initial order, or any time after in the portal.

Will be ordering on payday.

Do wish that hyperfibre was available outside of the 4aves in chch currently so would only need to order that immediately instead of waiting till its available though.

quic

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#3028883 29-Jan-2023 14:30

Fuzzi9986:

Will be ordering on payday.

Do wish that hyperfibre was available outside of the 4aves in chch currently so would only need to order that immediately instead of waiting till its available though.

Woohoo!

Don't we all! Enable's Hyperfibre rollout has been a bit interesting. That being said, they're just starting on a major infrastructure upgrade soon (upgrading their EAS, OLTs etc) which will then see Hyperfibre availability and standardisation further afield. 🙂

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