italk unexpected outage for a whole day.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › italk unexpected outage for a whole day.

liuyanbiao

81 posts

Master Geek

#57612 18-Feb-2010 21:56

on the italk forums, it says they will have italk outage from 2am - 5am on 19th.
http://forums.italk.co.nz/viewtopic.php?p=13940&sid=93618ff3c59dd68998b70523559777d5

today is 18th but my italk is already out of order for a WHOLE DAY~~~ from 8am till now....till no sign of fixed.

called SC a few times and looks they are waiting for the BIG fixed tonight.....

I was waiting for an important call from Job agent this morning at 10am.....

Lucky that she called my cell phone at the end.

NOT HAPPY!!!

What make me angry is that...on the slingshot homepage, it still saying NO NETWORK ISSUE today..

Slingshot

1004 posts

Uber Geek
+1 received by user: 59

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Slingshot

#300275 19-Feb-2010 08:28

Agreed. This should have been on the network status.

Following up.

Thanks for the feedback.

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

Slingshot

1004 posts

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+1 received by user: 59

Trusted

Slingshot

#300277 19-Feb-2010 08:30

Update on this:

Italk customers may experience issues when receiving and making outbound phone calls, Customers will get dead air for these calls.

Still under Investigation. How ever initial investigations show that resetting their router and SIP device may fix the issue.

Inbound calls should be ok.

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

liuyanbiao

81 posts

Master Geek

#300297 19-Feb-2010 09:23

I tried this morning.
Same as yesterday..

NO matter calls in or call out, both end cant hear anything.....

I thought the planned outage last night will fix everything eventually.....but call SC this morning and been told they are still investigating....