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149 posts

Master Geek
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Topic # 82214 24-Apr-2011 18:19
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After over 6 whole months of ridiculously slow speeds, slingshot have finally gotten round to fixing my issue! I can't even remember how many calls and speed issues I have lodged but finally I can use the internet again! The Issues with youtube have gone, Skype now works, torrents run fine, I can use filehosting sites like megaupload again. Every problem with my internet has now been fixed :D

To everyone with slingshot having problems with their internet speed Keep pestering them. There is no reason you should have to deal with a problem like this for this amount of time. I am glad it's fixed now but Taking half a year and even forgetting about my issue... I expected better from slingshot. But putting that behind me it's sure great to have my 16Megabit line speed back :D I was getting speeds of less than 3 megabits and sometimes as low as 0.5 Megabits.

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Uber Geek
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  Reply # 461999 24-Apr-2011 18:34
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The real measure of success will be whether your new speed remains relatively consistent from now on.





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  Reply # 462000 24-Apr-2011 18:36
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easier to change ISP

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  Reply # 462001 24-Apr-2011 18:36
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sure its not just because its easter?

my torrents were flying last night from 9pm till the 1am everything stops time.




Richard rich.ms



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Master Geek
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  Reply # 462002 24-Apr-2011 18:48
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corksta: The real measure of success will be whether your new speed remains relatively consistent from now on. 


Yeah :/ I sure hope it does. This is my last round with slingshot, if the speed goes bad again I'm definitely leaving them.



johnr: easier to change ISP


Didn't want to.

richms: sure its not just because its easter? 



my torrents were flying last night from 9pm till the 1am everything stops time.


I don't think so (Well I hope not :P), I rang them a couple of days ago and got told that the issue would be passed down to a tech guy who would look into it. The tech guy then rang me the next day confirming the issue and said it would get resolved within the week.

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  Reply # 467285 9-May-2011 20:09
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So what was the problem - what was the fix?




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Ultimate Geek
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  Reply # 467301 9-May-2011 20:36
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OP probably forgot to use a DSL modem when upgrading from dial up  :D








Jokes.  Im just in that mood right now :D   




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Master Geek
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  Reply # 467359 9-May-2011 23:31
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exportgoldman:
So what was the problem - what was the fix?


Sorry, I wasn't told what the problem or fix was. (Nothing on my end though) I was told I'd get a call but didn't get one. But since they managed to fix it overnight after I called them, it couldn't of been too difficult.


NZCrusader: OP probably forgot to use a DSL modem when upgrading from dial up  :D








Jokes.  Im just in that mood right now :D   


Lol I wish XD 

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  Reply # 467373 10-May-2011 07:26

Change ISP...



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Master Geek
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  Reply # 467380 10-May-2011 07:57
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SteveON: Change ISP...


Ha? Why would I when The problem was Fixed and I'm getting awesome speeds?

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  Reply # 467394 10-May-2011 08:44

It took 6 months.



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Master Geek
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  Reply # 467687 10-May-2011 17:54
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SteveON: It took 6 months.


I can see why you would think I should change if It was during those 6 Months, But why would I want to go through the effort of changing ISP when I'm a satisfied customer at the moment? Sure it may not stay the same and the speed might deteriorate, But there's also a possibility that the speed could keep being fast. Taking out all past problems, I'm not going to change ISP unless I have a reason to.

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  Reply # 468203 12-May-2011 10:42
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Typically changing ISP takes <10 working days, a lot faster than 6 months.

Excessive loyalty to poorly performing companies doesn't give them the message they need to pick up their act.

Kiwi's (generalising here) are really bad at being willing to change provider after bad service.

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