Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3 posts

Wannabe Geek


Topic # 82728 4-May-2011 20:57
Send private message

I'm on a Broadband and iTalk plan with Slingshot. Wondering if others are having same problem as me.

1. Line unclear and breakage in voice
2. Unable to connect to some phone numbers.
3. On some phone numbers it takes more then a minute after dialling the number.

I've raised this with Slingshot several times and spent hours with the technical support but they were unable to help out. They suggested that I download their softphone but could not help me to confiner it. Their last comment was classic one - "its the problem with your computer that your iTalk is not working."

Wondering if anyone else had the same problem and what steps were followed to resolve it.
Any help would be much appreciated, else I would have to change my broadband provider which would be a pain.

Cheers.

Create new topic
25458 posts

Uber Geek
+1 received by user: 5269

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 465442 4-May-2011 21:00
Send private message

1 is probabkly a result of no QoS on your router.

2 and 3 are probably a result of a poorly configured ATA / IP phone with poor dialplan.

My suggestion to fix these would be to move to a VoIP provider who offers support since iTalk don't.

1902 posts

Uber Geek
+1 received by user: 120

Trusted

  Reply # 466237 6-May-2011 15:11
Send private message

I had similar issues with overseas calls at peak times until I changed my phone to use smaller packets and higher jitter setting, since there does appear to some latency issue. If you are doing downloads without QoS setup in your router then you will get that too.




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

 
 
 
 


18 posts

Geek


  Reply # 538810 28-Oct-2011 17:40
Send private message

I have similar issues. But just spotted this site, which may help with finetuning the configuration of my SPA2102: http://www.geekzone.co.nz/sbiddle/7208

Keen to know the outcome of the issue though...

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone TV — television in the cloud
Posted 17-Oct-2017 19:29


Nokia 8 review: Classy midrange pure Android phone
Posted 16-Oct-2017 07:27


Why carriers might want to embrace Commerce Commission study, MVNOs
Posted 13-Oct-2017 09:42


Fitbit launches Ionic, its health and fitness smartwatch
Posted 12-Oct-2017 15:52


Xero launches machine learning automation to improve coding accuracy for small businesses
Posted 12-Oct-2017 15:45


Bank of New Zealand uses Intel AI to detect financial crime
Posted 12-Oct-2017 15:39


Sony launches Xperia XZ1, a smartphone with real-time 3D capture
Posted 11-Oct-2017 10:26


Notes on Nokia’s phone comeback
Posted 10-Oct-2017 10:06


Air New Zealand begins Inflight Wi-Fi rollout
Posted 9-Oct-2017 20:16


The latest mobile phones in perspective
Posted 9-Oct-2017 18:34


Review: Acronis True Image 2018 — serious backup
Posted 8-Oct-2017 11:22


Lenovo launches ThinkPad Anniversary Edition 25
Posted 7-Oct-2017 23:16


Less fone, more tech as Vodafone gets brand make-over
Posted 6-Oct-2017 08:16


API Talent Achieves AWS MSP Partner Status
Posted 5-Oct-2017 21:20


Stellar Consulting Group now a Domo Partner
Posted 5-Oct-2017 21:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.