Orcon speeds in Mt Eden

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon speeds in Mt Eden

jiminycricket70

14 posts

Geek

#89980 12-Sep-2011 21:53

Hi there,
After some help please. I am currently getting 2.47Mbps down, 0.84Mbps up with a ping of 47ms. I can sometimes get up to around 3Mbps down but on average it hovers around 2.5.
I am supposed to be inside the Orcon+ network, and I am in Mt Eden.
I was wondering what everyone thinks of these speeds? I am not that impressed. I realise a lot can affect the speed however I was expecting a bit better.
Thoughts?
Cheers,

nate

6473 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#520217 12-Sep-2011 22:09

Probably old wiring. I'm also in Mt Eden, here's my speeds:

jiminycricket70

14 posts

Geek

#520224 12-Sep-2011 22:25

Thanks for the reply.
You seem to have much better speeds!
Looks like I'm less than one km away from the exchange too.....
When you say "old wiring" what do you mean exactly? Old wiring in our house? I guess that's not an easy fix?
Cheers,

Regs

4066 posts

Uber Geek

Trusted

Snowflake

#520232 12-Sep-2011 22:46

what speed are you connecting with on the modem? can you post the stats from the modem status page?

i'm in mt eden/balmoral, on callplus over telecom wholesale connection. my stats are shown here:
http://www.geekzone.co.nz/forums.asp?ForumId=49&TopicId=89704

Sales Engineer
Snowflake
www.snowflake.com

about.me/nzregs
Twitter: @nzregs

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#520286 13-Sep-2011 06:16

You'll also need to tell us if you're on an Orcon+ plan or a Telecom Wholesale connection, and also look up the www.telecomwholese.co.nz/maps page and tell us if you're on a cabinet or exchange, and if you're on a cabinet when you migrated to it.

jiminycricket70

14 posts

Geek

#520577 13-Sep-2011 17:48

Ok, thanks for the help so far.
I checked the website you suggested and it says I am on the service area MOD/Exchange. Status/completed May 2008. I am guessing that this could account for my poor speeds?
I spoke to Orcon today and they tested the line and said it wasn't testing very well and they have logged a fault. Fingers crossed.
Cheers,

Zeon

3918 posts

Uber Geek

Trusted

#520579 13-Sep-2011 18:00

Look to get a master VDSL2 splitter installed as close to the Telecom termination point as you can and try to locate your modem there too. House wiring can be a huge issue when it comes to sync speeds.

Speedtest 2019-10-14

jiminycricket70

14 posts

Geek

#520617 13-Sep-2011 19:43

Ok, here are my stats:
ADSL Line Status:Cable connectedLine mode:ADSL2+Maximum line rate:2860 kbps (downstream) / 1064 kbps (upstream)Noise margin:5.8 dB (downstream) / 7.5 dB (upstream)Line attenuation:24.5 dB (downstream) / 14.3 dB (upstream)Output power:18.2 dBm (downstream) / 12.1 dBm (upstream)
Can someone please help me interpret these?
Thanks for the help so far.
Cheers

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

Sounddude

I fix stuff!
1928 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#520643 13-Sep-2011 20:16

Hi

You have a very good attenuation rate, but a crap sync speed.

I would try an isolation test. Unplug everything from the phone lines (except the modem) and check your stats. I would also try and find the master jack and plug the modem in there and check the stats.

Failing that, log a fault with the helpdesk and get your line checked out.

With those stats, you should easily be around 10-15mbit.

jiminycricket70

14 posts

Geek

#520664 13-Sep-2011 20:50

Alrighty. So i unplugged the phone from the ADSL filter/splitter and speed didn't change.
Took the modem to the only other phone jack in the house and got these speeds:
[URL=https://www.speedtest.net][IMG]https://www.speedtest.net/result/1480308360.png[/IMG][/URL]

Looks like something is up with the line?
Cheers,

cyril7

9061 posts

Uber Geek

ID Verified

Trusted

Subscriber

#520665 13-Sep-2011 20:54

Looks like something is up with the line?

Yep and look within your house first, most common issue with DSL in NZ, house wiring.

Cyril