So where can the fault lie? I live in Mt Eden and I suspect the exchange is overused, perhaps I could get a newer modem with a stronger signal but it does work for a weeks without interruption, perhaps there's water in the line? A friend of mine is an engineer for whoosh perhaps he has the tools to measure the line noise. If its not fixed ill have to swap ISP's. I dont need a good helpdesk or speeds, just a stable 24/7 connection. Though asking which ISP is useless because while one person will have flawless service another with have crap. All I know is that when you change ISP's you get a fresh line, perhaps its because my line is so old that it takes second place over all the new lines being installed. I cant help feeling like older customers are being ignored.