Prime channel 'hiccup'

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Rickles

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# 132242 14-Oct-2013 18:42

Maybe coincidence but ever since Wellington lost analogue we often get a blip or hiccup in the sound when watching Prime. This never happened earlier.

About every two minutes there is a distinct cut in sound, not the picture, and doesn't occur with any other channel.

Anyone got a clue as to why it's happening? Is it just my TV or other people in Wellington too?

R.

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# 914976 14-Oct-2013 19:05

Terrestrial or Satellite?

Rickles

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# 914992 14-Oct-2013 19:42

Sorry, should have said .... UHF/terrestrial staright into a Freeview TV.

R.

MikeB4

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# 915022 14-Oct-2013 20:26

Have tried doing a channel rescan?

Mike
Retired IT Manager.
The views stated in my posts are my personal views and not that of any other organisation.

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Rickles

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# 915038 14-Oct-2013 20:50

Yes, did a channel rescan, but will do it again.

R.

B1GGLZ

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# 915066 14-Oct-2013 22:17

What signal strength and quality?
Sounds like the Prime mux may be marginal.

Rickles

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# 915077 14-Oct-2013 22:40

>What signal strength and quality?<

No idea, will need to play with TV settings menu and look for that data. As I said, it's been perfect for over a year until now.

R.

Rickles

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# 915313 15-Oct-2013 11:51

Signal strength for TV One was 100%, for Prime 98%.

Have done a re-scan, and will see what happens now.

R.

NonprayingMantis

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# 915327 15-Oct-2013 12:21

are you using a separate amp/home cinema setup?

I have had problems with using the audio return channel before with my amp with symptoms similar to yours, although why it would be restricted to one channel i don't know.