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Rickles

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#132242 14-Oct-2013 18:42
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Maybe coincidence but ever since Wellington lost analogue we often get a blip or hiccup in the sound when watching Prime.  This never happened earlier.

About every two minutes there is a distinct cut in sound, not the picture, and doesn't occur with any other channel.

Anyone got a clue as to why it's happening?  Is it just my TV or other people in Wellington too?

R.

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RunningMan
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  #914976 14-Oct-2013 19:05
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Terrestrial or Satellite?



Rickles

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  #914992 14-Oct-2013 19:42
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Sorry, should have said .... UHF/terrestrial staright into a Freeview TV.

R.

MikeB4
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  #915022 14-Oct-2013 20:26
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Have tried doing a channel rescan?




Here is a crazy notion, lets give peace a chance.




Rickles

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  #915038 14-Oct-2013 20:50
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Yes, did a channel rescan, but will do it again.

R.

B1GGLZ
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  #915066 14-Oct-2013 22:17
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What signal strength and quality?
Sounds like the Prime mux may be marginal.

Rickles

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  #915077 14-Oct-2013 22:40
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>What signal strength and quality?<

No idea, will need to play with TV settings menu and look for that data. As I said, it's been perfect for over a year until now.

R.

 
 
 
 

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Rickles

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  #915313 15-Oct-2013 11:51
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Signal strength for TV One was 100%, for Prime 98%.

Have done a re-scan, and will see what happens now.

R.

NonprayingMantis
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  #915327 15-Oct-2013 12:21
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are you using a separate amp/home cinema setup?

I have had problems with using the audio return channel before with my amp with symptoms similar to yours, although why it would be restricted to one channel i don't know.

Rickles

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  #915338 15-Oct-2013 12:36
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Nope, nothing extra.

hdinsider
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  #915616 15-Oct-2013 17:48

Rickles: Signal strength for TV One was 100%, for Prime 98%.

Have done a re-scan, and will see what happens now.

R.


Signal strength isn't as much use as signal quality. Quality shows the lack of bit errors. What are the quality readings?




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Rickles

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  #915646 15-Oct-2013 18:35
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Bit error level = 0

I now have the latest firmware update, just in case that helps ... will install tomorrow morning.

R.

 
 
 

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Rickles

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  #916372 16-Oct-2013 23:00
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Have installed latest Firmware ... still got the hiccup, but seems to be at about 4 or 5 minute intervals.

Again ONLY on Prime!

R.

MikeB4
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  #916415 17-Oct-2013 07:21
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What tower are you taking the signal from?




Here is a crazy notion, lets give peace a chance.


Rickles

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  #916439 17-Oct-2013 08:16
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Hi Mike, signal coming from Fitzherbert.

R.

MikeB4
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  #916459 17-Oct-2013 08:58
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Rickles: Hi Mike, signal coming from Fitzherbert.

R.


I am assuming you have the orientation of your antenna correct for Fitzherbert, that is the rebounder bars vertical.

Do you have line of sight?    




Here is a crazy notion, lets give peace a chance.


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