We bought my mother-in-law a Panasonic Freeview recorder (the one that can record two programmes at once). She has had problems with the series link where sometimes a programme just simply does not record but now we have a new problem - if we series link a programme on channels 1, 2 or 3 it also series links it on the plus one channels which has led to recording conflicts. If we delete the recording for the plus one channel it deletes it for the normal channel as well. We haven't noticed this issue previously. We have MySky and if we series link on that it only series links on that channel - not the plus one as well. We can't see how to fix this problem and of course we can't ring Panasonic until Tuesday so I was hoping someone here might know something. We did consider deleting the plus one channels as a last resort as she does not use them but we could not figure out how to delete them. Thanks.
You cannot remove a channel but you can hide it. Press setup select Digital TV Tuning then Channel list, select the channel, press OK to hide. You should find this in the Manual under “Changing the unit’s settings”.
Thanks ADKM. It's a bit concerning to think Panasonic may not be able to help. My mother-in-law is 86 and we really had to convince her to buy this unit when the Freeview change happened and now we feel guilty that it's not working properly. She is unable/unwilling to learn how to do anything other that view recordings so we have to set up all her recordings in advance which is why the series link has been so fantastic. I kind of wish we had pushed harder and got her to go with MySky. I find MySky a lot easier to navigate and that's despite us having owned a Panasonic HDD recorder for several years.
I've noticed on my Panasonic BWT720 that when a programme is set to record using series linked that the +1 channel also shows it as set to record (when checking with the Check function). However it always records the selected programme and never the +1 programme. I've never had any conflicts due to the +1 indicating set to record.
Edit If you are getting conflicts then just use timer programme setting instead. This also gets around the problem of back to back series not continuing to record all programmes
I think we paid around $500 and I think it's the DMR-XW390 model. We're going to see her later today and she had several shows series linked last night on TV1 so we'll see if they recorded on the Plus 1 channel as well.
Thanks for pointing out the Prog/Check button - never knew what it was for. We had a look at it today and sure enough even though on the EPG it looks like the Plus 1 channels are going to record on the actual record list they are not so she's not double recording. Also using the Prog/Check button we were able to see all her failed recordings. Unfortunately the information button did not give a reason why they failed other than they failed to record. Another thing I like about MySky - they give a more detailed reason for failed recordings although they very rarely happen.
Just thought of another reason. If you turn the recorder off will it still record scheduled recordings? I think on MySky if you turn it off it won't record but on our Panasonic HDD recorder if we programme something it does record when we turn it off.
ChristineNZL: Just thought of another reason. If you turn the recorder off will it still record scheduled recordings? I think on MySky if you turn it off it won't record but on our Panasonic HDD recorder if we programme something it does record when we turn it off.
Yes, it still records when turned off (in standby mode) but not of course if switched off at the wall.
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