Hi,
I have a MagicTV box and it has the latest hardware on it but I seem to have never-ending issues with recording.
Take today for instance, it was set up to record 4 programs this afternoon.
At 6.30 I turned on the TV and had no picture (this happens a lot). We have managed to deduce that if this happens the Magic Box is usually recording something and our only option is to turn the box off and on again which always looses us our recordings.
I understand the loss of the recording isn't supposed to happen?
We noticed the Magic Box appeared to be stuck on 4mins and was not moving so we realised that we had no choice but to switch it off and on again.
Upon doing this, I checked for the programs that were set up to record today and the first one only recorded for 4 mins at midday, so the unit had been stuck like this since midday and nothing else had recorded.
This happens ALL the time.
Now the other issue we have is that usually all problems with MagicTV happen when Prime TV is involved. Today, the TV was on Prime from when we turned it off last night.
If we are recording 2 programs at once, we better not be on Prime or we cannot change channels.
If something is setup to pre-record and we're watching Prime, we cannot change. If we're watching another channel and we have something set to record on Prime, Magic changes the channel to Prime right in the middle of what we were watching and we can't change back!
This only happens with Prime.
I am incredibly frustrated as you can imagine.
Hoping someone can help me please?
Thanks,
Jayne