Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


1 post

Wannabe Geek


Topic # 216610 4-Jul-2017 21:32
Send private message

He people, I have this Panasonic unit and it frequently (once a minute or so) loses video signal for a couple of seconds at a time. The screen just goes dark for 2 or 3 seconds, but the audio feed continues. Can anybody shed any light as to why this is happening?

 

Interestingly, it only seems to start occurring after the unit has been running for a while, and only happens while watching TV through the unit, but not watching anything recorded to the hard drive. When turning the unit off, and watching TV directly through our TV, everything is fine and no glitching, so I'm thinking this eliminates any reception/areal issues. Is anyone else having the same problem? Or know of a solution?

 

Any help would be greatly appreciated.


Create new topic
1916 posts

Uber Geek
+1 received by user: 125


  Reply # 1812929 4-Jul-2017 22:12
Send private message

Try another HDMI cable?


85 posts

Master Geek
+1 received by user: 2

Subscriber

  Reply # 1813004 5-Jul-2017 05:55
Send private message

I have the same issue as you do, have just put up with it at this stage, as I phoned Panasonic the first time it happened, but they were very dismissive of the issue. Have found the odd time that I have had to turn off the unit and restart to stop the video issue happening. Unit has the latest updates via the network connection/check.


12436 posts

Uber Geek
+1 received by user: 5832

Trusted

  Reply # 1813009 5-Jul-2017 06:58
Send private message

Check that the unit has the latest firmware installed also try turning off the MyFreeview feature this known to be troublesome on these units.




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 It's our only home, lets clean it up then...

 

Take My Advice, Pull Down Your Pants And Slide On The Ice!

 

 


536 posts

Ultimate Geek
+1 received by user: 154


  Reply # 1813427 5-Jul-2017 19:32
Send private message

Seems you're having the same issues many with this unit are having as described in the thread here:

 

https://www.geekzone.co.nz/forums.asp?forumid=83&topicid=197985

 

As @MikeB4 mentioned above, it seems linked to the FreeviewPlus on the unit as switching it off seems to stop the issue.

 

I have the 550GZ which has the same issue but rather than turn off FreeviewPlus (which I occasionally use) I simply watch 'live' TV through the TV's inbuilt tuner and only watch recordings on the unit.


121 posts

Master Geek
+1 received by user: 1


  Reply # 1833448 29-Jul-2017 17:37
Send private message

Hi just wondering how you turn off free view plus as I'm having issues with the dreaded black screen while watching Monster Fish on channel 1.

Thanks :)

12288 posts

Uber Geek
+1 received by user: 2143

Trusted

  Reply # 1833532 29-Jul-2017 19:56
Send private message

MikeB4: Check that the unit has the latest firmware installed also try turning off the MyFreeview feature this known to be troublesome on these units.

 

Mike, did you get the black screen issue fixed? I wonder if it still persists on newer Panny units?


12436 posts

Uber Geek
+1 received by user: 5832

Trusted

  Reply # 1833548 29-Jul-2017 20:41
Send private message

tdgeek:

 

MikeB4: Check that the unit has the latest firmware installed also try turning off the MyFreeview feature this known to be troublesome on these units.

 

Mike, did you get the black screen issue fixed? I wonder if it still persists on newer Panny units?

 

 

No, I gave up, dumped the machine and got Sky and a Xbox S for Netflix and Bluray . 





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 It's our only home, lets clean it up then...

 

Take My Advice, Pull Down Your Pants And Slide On The Ice!

 

 


1057 posts

Uber Geek
+1 received by user: 361


  Reply # 1833551 29-Jul-2017 20:47
Send private message

Yeah it was never fixed on these units. I just have freeview plus turned off and never had a problem since, we never used the freeview plus options on it so never worried me but if you did want to use it then its not fit for purpose.

 

Panasonic deny there is any fault and will tell you its a signal issue.





Ding Ding Ding Ding Ding : Ice cream man , Ice cream man


BS

70 posts

Master Geek


  Reply # 1889477 25-Oct-2017 18:18
Send private message

I bought one 2 months ago and it's been fine until yesterday when it failed to record and all that was displayed on the unit was "please wait" , the remote got no response and the TV was black screen, it worked fine again after I switched the power on and off, Panasonic said it could be the free-view data being corrupt, and suggested I did a factory reset which I have done. but wonder if any later firmware will fix it mine is version 1.00.

 

regards Bryan     


BS

70 posts

Master Geek


  Reply # 1889494 25-Oct-2017 19:11
Send private message

Just a quick update I have since put version 1.02 firmware on. so will see how it goes.

 

 


7 posts

Wannabe Geek


  Reply # 1901439 15-Nov-2017 20:28
Send private message

i'm running 1.04 on DVB-T. Screen hasn't blanked out yet.


7346 posts

Uber Geek
+1 received by user: 3446

Subscriber

  Reply # 1902489 15-Nov-2017 22:49
Send private message

I have something very similar but not identical so can't say if it is related. I have a device I plugged into the USB of my Android box for power. Then I started getting the blackouts as you describe. After some hair-tearing I decided to try powering the device from a separate supply. So far this appears to have solved the problem. Maybe a clue for you, maybe not.

 

 

 

 





I reject your reality and substitute my own. - Adam Savage
 


7 posts

Wannabe Geek


  Reply # 1902884 16-Nov-2017 18:43
Send private message

Screen started blanking out today for a couple seconds lots of times over a period of 10 minutes, but now it's fine again. so 1.04 hasn't fixed it


7346 posts

Uber Geek
+1 received by user: 3446

Subscriber

  Reply # 1902897 16-Nov-2017 18:53
Send private message

My power supply trick didn't work either. It's maddening when something is so intermittent. Almost impossible to determine cause and effect.

 

 





I reject your reality and substitute my own. - Adam Savage
 


BS

70 posts

Master Geek


  Reply # 1902898 16-Nov-2017 18:54
Send private message

Mine gave me some trouble with hesitations on playback when I was watching a program that was recording at the time and had nearly caught up I now let things record or watch TV live, it might be to much for the HDD to deliver a constant bit rate while recording 2 programs in HD and playing one of them back in chase play.


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.