DMR-HWT260 Blacking out - Video signal loss

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antonyhoch

1 post

Wannabe Geek

Topic # 216610 4-Jul-2017 21:32

He people, I have this Panasonic unit and it frequently (once a minute or so) loses video signal for a couple of seconds at a time. The screen just goes dark for 2 or 3 seconds, but the audio feed continues. Can anybody shed any light as to why this is happening?

Interestingly, it only seems to start occurring after the unit has been running for a while, and only happens while watching TV through the unit, but not watching anything recorded to the hard drive. When turning the unit off, and watching TV directly through our TV, everything is fine and no glitching, so I'm thinking this eliminates any reception/areal issues. Is anyone else having the same problem? Or know of a solution?

Any help would be greatly appreciated.

B1GGLZ

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Reply # 1812929 4-Jul-2017 22:12

Try another HDMI cable?

Davoid

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Reply # 1813004 5-Jul-2017 05:55

I have the same issue as you do, have just put up with it at this stage, as I phoned Panasonic the first time it happened, but they were very dismissive of the issue. Have found the odd time that I have had to turn off the unit and restart to stop the video issue happening. Unit has the latest updates via the network connection/check.

MikeB4

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Reply # 1813009 5-Jul-2017 06:58

Check that the unit has the latest firmware installed also try turning off the MyFreeview feature this known to be troublesome on these units.

Mike
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tangerz

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Reply # 1813427 5-Jul-2017 19:32

Seems you're having the same issues many with this unit are having as described in the thread here:

https://www.geekzone.co.nz/forums.asp?forumid=83&topicid=197985

As @MikeB4 mentioned above, it seems linked to the FreeviewPlus on the unit as switching it off seems to stop the issue.

I have the 550GZ which has the same issue but rather than turn off FreeviewPlus (which I occasionally use) I simply watch 'live' TV through the TV's inbuilt tuner and only watch recordings on the unit.

Gambit

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Reply # 1833448 29-Jul-2017 17:37

Hi just wondering how you turn off free view plus as I'm having issues with the dreaded black screen while watching Monster Fish on channel 1.

Thanks :)

tdgeek

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Reply # 1833532 29-Jul-2017 19:56

MikeB4: Check that the unit has the latest firmware installed also try turning off the MyFreeview feature this known to be troublesome on these units.

Mike, did you get the black screen issue fixed? I wonder if it still persists on newer Panny units?

MikeB4

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Reply # 1833548 29-Jul-2017 20:41

tdgeek:

MikeB4: Check that the unit has the latest firmware installed also try turning off the MyFreeview feature this known to be troublesome on these units.

Mike, did you get the black screen issue fixed? I wonder if it still persists on newer Panny units?

No, I gave up, dumped the machine and got Sky and a Xbox S for Netflix and Bluray .

Mike
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The views stated in my posts are my personal views and not that of any other organisation.

It's our only home, lets clean it up then...

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Mspec

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Reply # 1833551 29-Jul-2017 20:47

Yeah it was never fixed on these units. I just have freeview plus turned off and never had a problem since, we never used the freeview plus options on it so never worried me but if you did want to use it then its not fit for purpose.

Panasonic deny there is any fault and will tell you its a signal issue.

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