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32 posts

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Topic # 182526 19-Oct-2015 17:47
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I have installed my new Fritzbox and can't receive my 2talk calls anymore. Please can someone help me with the config of my Fritzbox. I was told that the port has be changed to 5060 and open for 2talk and not SNAP. 

I was told by 2Degrees to go on geekzone to get help. Great customer service.....

Thanks

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n4

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Ultimate Geek
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  Reply # 1409409 19-Oct-2015 17:52
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How have you configured it? I've got mine working fine. I just created a new line with the 2talk server and user details and it worked. In fact I had it working before the 2degrees line was cutover to it because I was using it to test the DECT integration ahead of time.






Huawei Mate 7, on 2degrees

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Ultimate Geek
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  Reply # 1409410 19-Oct-2015 17:55
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Hi,

http://www.geekzone.co.nz/forums.asp?forumid=43&topicid=160104
the first post has the settings
Don't open 5060 on the firewall, you will be asking for trouble

Regards
Clint

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  Reply # 1409413 19-Oct-2015 17:56
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It's not up to 2Degrees to help you with a 3rd party service like 2talk. Would you call them if your TV wasn't working, too?



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  Reply # 1409426 19-Oct-2015 18:28
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clinty: Hi,

http://www.geekzone.co.nz/forums.asp?forumid=43&topicid=160104
the first post has the settings
Don't open 5060 on the firewall, you will be asking for trouble

Regards
Clint



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  Reply # 1409428 19-Oct-2015 18:29
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Ok, I got that set up, but my phone is still not ringing . Any idea how to fix that?


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2degrees

  Reply # 1409429 19-Oct-2015 18:29
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Hi Letsgo,

As the Fritz!Box is a VOIP ATA, it reserves port 5060 for itself, so if you are trying to add another ATA behind it, it won't be reachable on 5060.

The best solution: Set up the 2talk line inside the Fritz!Box! You'll just need to get the relevant settings for your 2talk connection and add them in to the modem using the instructions Clinty has linked above (thanks Clint!) and you'll be good to go!

Do note that we aren't able to assist with setting up another provider's line through our helpdesk, if you need a hand or settings, your best bet is to contact them directly.

Thanks,

Ralph ^JOB

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  Reply # 1409441 19-Oct-2015 19:30
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letsgo: Ok, I got that set up, but my phone is still not ringing . Any idea how to fix that?



Can u post a screenshot of your settings

I set mine up today and it worked straight away

Did u change the settings under. Telephone device for incoming calls?

Clint



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  Reply # 1409444 19-Oct-2015 19:37
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I did it in Telephone numbers not Telephony devises. 
It looks like your 1. posting suggestion. 

Cheers. 

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  Reply # 1409460 19-Oct-2015 19:51
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So you need to setup the Telephone line, Then allocate it to a device in  Telephone devices

Clint

edited reply after re-reading previous post



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  Reply # 1409462 19-Oct-2015 19:53
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all good

Thanks everybody for your quick advices. 



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