Two months ago I ordered a 1 year domain + windows web hosting on 247hosting and paid through internet banking. The next day I realized I chose the wrong plan and because I was new to creating websites I thought that Windows was required because I am running Windows OS but my friend told me that Linux was more reliable. As expected, I sent a support ticket with high priority to request for a change to Linux cause they havn't allocated a web space for me yet. A few minutes later I see my ticket closed and my plan was still Windows. So then I sent another support asking for a refund because I do not want Windows. A few days later I receive an email saying that they have received the funds. I go to check my services and my account has been terminated. I thought great, they are going to refund me now... but i was wrong. After 2 weeks I got sick of waiting so I sent another ticket to remind them incase they forgot. I finally get a response!!! in the response to the ticket they asked for the postal address to process refund, I replied with my bank account and my address. It has been 2 months and I still havn't got my refund and they are ignoring my support tickets. Please help geekzone, does anyone know where i can contact someone from 247hosting directly? 

Heres my ticket history:


edit: Sorry if this is in the wrong category