I've had no issues for about 18 months but having one at the moment. I mistakenly paid twice $53, and have asked for a refund, and according to Jay I was refunded in Feb, well in checking my credit card statement I certainly wasn't.

They have refused to answer an additional 3 more requests on the Ticket from me, the 0800 is always engaged, they ignore requests on Twitter, and the local CHC 03 number sounds disconnected.

In the meantime I posted it on Twitter and a company called Host Bee have been watching it too offering their services to disgruntled 24/7 customers, and by looking at the customer reviews on their site (Host Bee), they are all from people fed up with 24/7's service.

24/7 then got into the Twitter act, posting these...