Crashplan exiting consumer market - the hunt for a new provider.

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#1852057 24-Aug-2017 18:40

ripdog:

The great thing is that G Suite offers unlimited Drive storage for $10USD a month. Truly unlimited (with a few quite generous rate limits). Hook Arq up to that and you have *truly* unlimited backup.

G Suite offers unlimited storage if you have 5 or more users, otherwise you're limited to 1TB per user. It does appear the limit isn't enforced, according to some reports at least, but I believe that requirement is sufficient to cast doubt on it being truly unlimited.

timmmay

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#1852083 24-Aug-2017 19:49

I linked to a thread that discussed Arq extensively. I found it a bit quirky, single developer, unusual user interface. Technically excellent engine but too much risk for me.

SumnerBoy

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#1852109 24-Aug-2017 20:27

Anyone played with `restic` yet? I am finding it pretty good so far, but still a bit more to test. In the middle of a 20GB backup to B2 and seems to be flying along. Going to test the mounting option to view a snapshot contents. Seems to be pretty robust and has excellent documentation.

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#1852130 24-Aug-2017 21:02

Kraven: ...Looks attractive to me as they appear to have an app for QNAP NAS devices. ...

CrashPlan used to have a QNAP app and there are several post on sunning it as a headless client. That is the reason why i bought a qnap nas THIS WEEK!!!!

Stu: ... this has been in the rumour mill for some months. ...

I was not hanging out in the CrashPlan forums.

Please keep this GZ community vibrant by contributing in a constructive & respectful manner.

Stu

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#1852135 24-Aug-2017 21:08

Neither was I :-)

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

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ripdog

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#1852206 25-Aug-2017 07:58

timmmay: I linked to a thread that discussed Arq extensively. I found it a bit quirky, single developer, unusual user interface. Technically excellent engine but too much risk for me.

I think the very thread we're talking in refutes your argument about 'single developer'. Crashplan was backed by a large company, and now it's going, going, gone. Even if Arq's developer died (and I think there's more than one dev now, after talking with support), Arq wouldn't just break like Crashplan will in 2018.

And there's nothing wrong with the UI.

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timmmay

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#1852207 25-Aug-2017 08:02

ripdog:

I think the very thread we're talking in refutes your argument about 'single developer'. Crashplan was backed by a large company, and now it's going, going, gone. Even if Arq's developer died (and I think there's more than one dev now, after talking with support), Arq wouldn't just break like Crashplan will in 2018.

And there's nothing wrong with the UI.

You have a point there. However that doesn't reduce the risk of Arq seeming to have a single developer, if something happens to him support probably stops. Given he had to fix a bug for me that could strand your backups.

UI is really about personal taste. It's ok, but it could be a lot better. The Arq engine seems really good though, great technology.

I really want Duplicati 2.0 to be further developed. That's awesome technology, great user interface, cross platform, but I found some bugs with restore.

amanzi

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#1852209 25-Aug-2017 08:04

ripdog:

And there's nothing wrong with the UI.

The Arq UI is definitely quirky but I really like the program. I'm testing it now with B2 as the backend storage and it works really well.

For some reason the BackBlaze B2 backend is heaps quicker than the BackBlaze backup client. And the pricing of B2 is great - a 2TB backup set would cost US$10 per month to keep backed up. If I needed to restore all 2TB in one go, there would be a one-off download charge of US$40, but that's extremely unlikely.

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#1852210 25-Aug-2017 08:06

Like others I did the crashplan pro option. Better the devil you know and all that.

My main change was all the centralised backups which were CP based back to my main server - was just a really easy way of selecting folders and keeping them backed up in case of errors - they're all virtual machines and I keep 3 weeks worth of VM copies as well.

So I had to convert all those centralised CP backups to robocopy scripts that copy certain directories back to my main server - which are now picked up by crashplan pro. Run every 3 hours.

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timmmay

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#1852212 25-Aug-2017 08:07

amanzi:

For some reason the BackBlaze B2 backend is heaps quicker than the BackBlaze backup client. And the pricing of B2 is great - a 2TB backup set would cost US$10 per month to keep backed up. If I needed to restore all 2TB in one go, there would be a one-off download charge of US$40, but that's extremely unlikely.

B2 is just storage. Arq is good software, so it probably uses multiple threads to store to it in parallel. The BackBlaze client probably does deduplication as it uploads, reducing speed, though I do think it's threaded.

amanzi

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#1852213 25-Aug-2017 08:07

timmmay:

You have a point there. However that doesn't reduce the risk of Arq seeming to have a single developer, if something happens to him support probably stops. Given he had to fix a bug for me that could strand your backups.

I don't see the single developer issue as being a major risk since he's published the backup format and has also provided an open-source restore utility. So even if he gets hit by a bus and the software is no longer available, you'd still be able to restore your data using the command line tool. From this page: https://www.arqbackup.com/features/

Totally transparent

Your backups are stored in an open, documented format. We've published an open-source command-line utility so you can see for yourself your backups and directly restore your files from cloud storage. Other users have also contributed Arq-compatible utilities like arqinator.

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timmmay

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#1852216 25-Aug-2017 08:10

amanzi:

I don't see the single developer issue as being a major risk since he's published the backup format and has also provided an open-source restore utility. So even if he gets hit by a bus and the software is no longer available, you'd still be able to restore your data using the command line tool. From this page: https://www.arqbackup.com/features/

Totally transparent

Your backups are stored in an open, documented format. We've published an open-source command-line utility so you can see for yourself your backups and directly restore your files from cloud storage. Other users have also contributed Arq-compatible utilities like arqinator.

It's probably reasonably safe. Probably. I'm more risk averse and suspicious than most.

kobiak

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#1852237 25-Aug-2017 08:56

Not sure if it was already mentioned, but 90% off for first year at iDrive for 5TB at $6.95

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Paul1977

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#1852345 25-Aug-2017 09:58

Well here's a trap that will likely screw many people up:

Everything that I could see (CrashPlan App, online CrashPlan portal, weekly CrashPlan emailed reports) all say my backup size is either 4.8TB or 4.9TB (depending on which of these I look at).

CrashPlan support has now informed me the actual size of my archive is 7.3TB (because of versioning and deleted files). This is obviously way above the 5TB migration limit. This information is a little buried in the settings, but the told me how to see it - so for those for those who don't know how:

1. Open the CrashPlan desktop application
2. Select "Destinations" from the options on the left-hand side
3. Select "Cloud"
4. Select " CrashPlan Australia" (or whatever CrashPlan server your archive is on)
5. See the amount after "Space used:”

I asked what would have happen if I had tried to migrate thinking I was OK with the 4.9TB I thought I was using, and was told:

If you try to migrate it will DELETE it in a puff of smoke. There’s no warning it’s a total loss. So it’s CRITICAL to make sure it’s under that before converting.

I suspect A LOT of people will be caught out by this.

SumnerBoy

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#1852351 25-Aug-2017 10:08

That is just horrible. No warning, just delete everything. Who the F came up with that idea?!!

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