Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




99 posts

Master Geek


#143086 2-Apr-2014 20:58
Send private message

I'm wondering what people with experience with these matters would recommend in terms of website hosting.

 

 

Signed up with 24/7 Hosting recently (how ironic their name is) and so far it's been a dreadful experience. Their "24/7 support" has never yet responded to a ticket on the same day it was created, and the two times I've ticketed on a Friday I haven't had a response until the Monday. They have never answered the phone, never called back from their callback system and now it seems they just leave their phone off the hook (has been engaged for going on 6 hours now). Today my site went down, no outages explained on their network issues page and a quick look at their Twitter and Facebook accounts confirmed to me that they are pretty much in the toilet as of the past month or so, just after I signed up.

 

 

So I'd like to find a hosting company with similar pricing that actually do what they say they do, and also given the fact these guys have blatantly falsely advertised their services, what route would I take for trying to get my money back from them given that the 14 day money back offer has expired? Disputes tribunal the only way or do I have any other options?

 

 

Sorry if I've posted this in the wrong place couldn't find a specific forum for hosting or the like.

 

 

Cheers.

Create new topic
2263 posts

Uber Geek


  #1017533 2-Apr-2014 21:03
Send private message

Which plan were you using on there?



99 posts

Master Geek


  #1017540 2-Apr-2014 21:24
Send private message

Linux Everyday Web Hosting Plans - Platinum

 
 
 
 


334 posts

Ultimate Geek

Trusted
Lifetime subscriber

  #1017579 2-Apr-2014 23:28
Send private message

Mr Frog,

Sending you a pm to see if things can be sorted in some useful way.

Cheers

Lee

2263 posts

Uber Geek


  #1017871 3-Apr-2014 14:08
Send private message

I use and recommend Vetta Technologies (That is my affiliate link by the way in case you did decide to sign up) They're a growing business based in Timaru, However I believe their main web servers are in Auckland (or USA if you choose). They usually respond quite quickly to my requests (like adding php extensions to the server etc). They've grown alot recently, covering the Timaru CBD in free wifi, And also Caroline bay for #gigatowntimaru and I believe they are soon getting offices in Christchurch and Auckland too. They also provide xDSL and UFB internet

 

If in doubt why not sign up for a month and try it? Its only $10 +gst a month

642 posts

Ultimate Geek

Trusted
Prodigi
Subscriber

  #1017902 3-Apr-2014 14:40
Send private message

If you want hosting in NZ I wouldn't go any further than Mothership
We are a hosting company and we use Mothership ourselves for any customers wanting NZ based hosting.

No affiliate link as they don't have to give me any incentive to refer people :)






Prodigi - Optimised IT Solutions
WebOps/DevOps, Managed IT, Hosting and Internet/WAN.


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Samsung Announces 2020 QLED TV Range
Posted 20-May-2020 16:29


D-Link A/NZ launches AI-Powered body temperature measuring system
Posted 20-May-2020 16:22


NortonLifeLock Online Banking Protection now available for New Zealand banks
Posted 20-May-2020 16:14


SD Express delivers new gigabyte speeds for SD memory cards
Posted 20-May-2020 15:00


D-Link A/NZ launches Nuclias cloud managed network solution hosted in Australia
Posted 11-May-2020 17:53


Logitech introduces new video streaming solution for home studios
Posted 11-May-2020 17:48


Next generation Volvo cars to be powered by Luminar LiDAR technology
Posted 7-May-2020 13:56


D-Link A/NZ launches Wi-Fi Certified EasyMesh system
Posted 7-May-2020 13:51


Spark teams up with Microsoft to bring Xbox All Access to New Zealand
Posted 7-May-2020 13:01


Microsoft plans to establish its first datacenter region in New Zealand
Posted 6-May-2020 11:35


Genesis School-gen has joined forces with Mind Lab Kids
Posted 1-May-2020 12:53


Malwarebytes expands into privacy with fast, frictionless VPN
Posted 30-Apr-2020 16:06


Kordia to donate TV airtime on Channel 200 to community groups
Posted 30-Apr-2020 16:00


OPPO A91 is a high specs mid-range smartphone
Posted 23-Apr-2020 16:44


NordVPN rolling out NordLynx new generation VPN protocol based on WireGuard
Posted 23-Apr-2020 16:37



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.