Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


139 posts

Master Geek
+1 received by user: 18


Topic # 151013 11-Aug-2014 10:15
Send private message

My website beehivemandate.co.nz has now experienced 900 minutes of downtime (since last night).  
The host domania.co.nz's website is also down, they're owned by echo3.co.nz and their site is down also.

Anyone else's sites effected.  Any ideas when this will be resolved. 
I'll give them a call around midday if nothing happens.

Create new topic


139 posts

Master Geek
+1 received by user: 18


  Reply # 1106250 11-Aug-2014 10:36
Send private message

It's just came back up now.

Baby Get Shaky!
1555 posts

Uber Geek
+1 received by user: 385

Trusted
Subscriber

  Reply # 1106260 11-Aug-2014 10:57
Send private message

Over 15 hours downtime in one go is just not acceptable in this day and age. Have you had any emails or contact from them with an explanation? I can't access their site from work but I'm guessing there won't be an SLA in place? Hopefully there will be an offer of compensation (an account credit of sorts).

8025 posts

Uber Geek
+1 received by user: 387

Trusted
Subscriber

  Reply # 1107205 12-Aug-2014 18:19
Send private message

Yeah that's too much downtime, change provider to someone more reliable imo.

14209 posts

Uber Geek
+1 received by user: 1826


  Reply # 1107223 12-Aug-2014 18:43
Send private message

Did they not have a status page explaining the outage when it was occuring? PM me if you are interested in a new hosting provider.



139 posts

Master Geek
+1 received by user: 18


  Reply # 1107415 13-Aug-2014 06:50
Send private message

Yeah I'm quite unhappy about this.  No offer of an account credit.  Even worse no explanation sent.  I emailed myself and got this short response...

 

We had rather large issue last night with one of our primary servers, all hands on deck, and we resolved the issue earlier this morning,
Very sorry for the outage. We are currently investigating the issue and cause.
Quite frankly (it came back up around 10.30am) I think they just got back in the morning and fixed it.
If not for my own monitoring I wouldn't have even known there was a down time.  I run a political blog and one of my colleagues wanted to publish something but couldn't because of the outage, and if there was a breaking political story during the down time I would've been pretty annoyed.
I've been with these guys for 8 months and this is the first major downtime, however the length of it and the lack of communication about it I find unacceptable.  They recently had a change in ownership.  Anyway I think I will be looking at switching to another host.
Any suggestions?  I currently pay $10.29 for 2gb's and unlimited bandwidth.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces new NUC kits and NUC mini PCs
Posted 16-Aug-2018 11:03


The Warehouse leaps into the AI future with Google
Posted 15-Aug-2018 17:56


Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47


Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23


Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47


Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38


Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00


Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01


DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08


Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55


Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44


Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38


KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32


FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57


New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.