Frontpage help again?

Forums › IT Pro and developers › Frontpage help again?

red

49 posts

Geek

# 53232 9-Dec-2009 14:49

After 2 days of bugging the hell out of my hosting support service I am drawing a big blank that must be a simple fix that I just don't get due to being a total novice butthead!

Here's the skinny -

When I publish in frontpage 2003 I connect to the hosting server SWEET!, I hit publish SWEET! it does it's thing with no problems SWEET, and when I go to view the published page as directed on completion of publishing process I still see the old page I published weeks ago.

now if I go to http://www.mywebsite.co.nz I get the old page, if I go to http://mywebsite.co.nz I get a newer published page and if I go to http://www.mywebsite.co.nz/index.htm directly I get another page that was published a few days ago!
To see the page I have just uploaded I have to go directly to http://mywebsite.co.nz/index.htm

I am lost and my head hurts like mad from going round and round.

I don't understand how the folders work when publishing so don't like playing with them in my hosting file manager, but after asking the hosting csr to clear all files and folders relating to this website, I'm still having the same issue. HELP please!

Can anyone help with this or advise where I should go to find help that I can leave with a solution and both arms and legs???

Thanks

freitasm

BDFL - Memuneh
65008 posts

Uber Geek

Administrator

Trusted

Geekzone

Lifetime subscriber

# 280834 9-Dec-2009 14:56

It sounds like

a) your webserver is not correctly configured, with two virtual domains (www.mywebsite.co.nz and mywebsite.co.nz)

b) your frontpage is publishing one document but your webserver is serving a previous document, which could mean either caching on your browser or you changed the document name between pushing the file to the server, without changing the default document in the server configuration.

wellygary

4190 posts

Uber Geek

# 280836 9-Dec-2009 14:58

Can you replicate this behaviour on another machine? It sounds like a caching issue...

red

49 posts

Geek

# 280849 9-Dec-2009 15:17

freitasm: It sounds like

a) your webserver is not correctly configured, with two virtual domains (www.mywebsite.co.nz and mywebsite.co.nz)

b) your frontpage is publishing one document but your webserver is serving a previous document, which could mean either caching on your browser or you changed the document name between pushing the file to the server, without changing the default document in the server configuration.

huh? (haha sorry, but as much as I try to be a geek I haven't got that far yet). How do I find what the default doc is? It used to work that no matter which of those addrsses was entered you always got the "index page" I'm lucking fost!

It does seem that some of it could be a cache problem, as when I get a friend to go to x adress he see's something else. I have tried browsing with ff and ie and deleating all tempory internet files through the tools tab but still having issues.

Like before, lucking fost!

wellygary

4190 posts

Uber Geek

# 280867 9-Dec-2009 15:51

red:

It does seem that some of it could be a cache problem, as when I get a friend to go to x adress he see's something else.

What does your friend see? which version?, this should help you track down your issues....

red

49 posts

Geek

# 280873 9-Dec-2009 16:02

Hmm? I have lost track of what he see's where, it's brain numbing keeping track of what I have published and what I can see :(

is it a bad idea to put the website name on here?

itxtme

1702 posts

Uber Geek

Subscriber

# 280958 9-Dec-2009 19:41

If it uploads correctly I feel it will be showing correctly. To have your browser ignore any caching all you need to do is put a "?" at the end of the URL. Ie if you do the following -

http://www.thewebsite.com/?
http://thewebsite.com/?
http://thewebsite.com/index.html?

The page should be identical on all of them - give that a try, let us know the results.

PS No reason you cant post the URL

red

49 posts

Geek

# 280973 9-Dec-2009 20:08

Thanks for the suggestion, I have tried that and this is what I get on my browser when I do
"Not Found

The requested URL /index.htm was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request".

But when I don't add the "?" I get the same pages come up as before. Does this confirm it as a cache issue then?

the url (or one of from my notebook) is http://ripped.co.nz

itxtme

1702 posts

Uber Geek

Subscriber

# 280990 9-Dec-2009 20:37

It is definitely a caching issue; what you see when you put the "?" is what the rest of the world is seeing. The reason it is complicated/confusing is because your mate has looked at the site at different times and so has a differnt version to you Cached.

Basically you have nothing in your www folder on the webserver currently (well no index.html file).

Use the "?" to check your website to see the latest versions as you upload them. If you dont want peoples browsers to Cache the website add the following code between your tags

Another point, you can always clear history and temporary Internet files of the browser to fix the problem, but you must do this every time you upload a new version~!

red

49 posts

Geek

# 280996 9-Dec-2009 20:47

thanks bud, I did delete (at least I thouught i had) the temp internet files. Oh well, with this tool I can be confident I'll be able to see whats going out there.

You said add some code between my tags but I don't see the code, am I missing something?

cheers for helping with this problem, Ilove this site for all these problems I get.

Really good having the mobile version too! well done freitasm.

itxtme

1702 posts

Uber Geek

Subscriber

# 281027 9-Dec-2009 21:30

Geekzone wont let me post it. Just swallows it into the quote codes..

http://www.zann-marketing.com/developer/20051018/stop-browser-caching-using-meta-tags.html is a website showing it. Basically its below minus the starting < and the finishing >

meta http-equiv="PRAGMA" content="NO-CACHE"

Ragnor

8035 posts

Uber Geek

Trusted

# 281265 10-Dec-2009 18:14

What hosting are you using? Do they provide an admin ui?

Have you double checked www.yoursite.co.nz and yoursite.co.nz are pointing at the same site and folder on the server?

Ideally you should have yoursite.co.nz be a 301 redirect (permanent redirect) to www.yoursite.co.nz