How to stop Outlook 2010 removing the plus sign on import

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tigercorp

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#83194 12-May-2011 10:53

I'm trying to import a csv contact list into Outlook 2010. The majority of the phone numbers are in standard canonical format i.e

+(international code)(area code)(number)

but when I import them into Outlook, it drops the plus sign.
Very annoying as I'm wanting to sync this with my mobile.

Googling points me to "Actions>Call Contact>New Call...>Dialing Options" for Outlook 2003, but I can't find or work out the equivalent for 2010.

Anyone experienced this before?

nathan

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Inactive user

#468224 12-May-2011 11:26

What OS?

In Windows 7 the control panel applet is called dialing rules

tigercorp

668 posts

Ultimate Geek
+1 received by user: 81

#468229 12-May-2011 11:39

nathan: What OS?

In Windows 7 the control panel applet is called dialing rules

It is Windows 7.
I don't think the Dialling rules dialogue is the right place though. Nothing there alters the displayed number in Outlook.

nathan

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#468233 12-May-2011 11:48

my Outlook 2010 saves contacts fine, and doesn't alter the number when I create a new contact with +64 xx xxx xxx etc

nathan

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#468235 12-May-2011 11:52

normally the first time you create a new contact in Outlook on a freshly installed Windows 7 machine, Outlook will prompt you up with that dialing rules dialogue box

tigercorp

668 posts

Ultimate Geek
+1 received by user: 81

#468251 12-May-2011 12:44

nathan: normally the first time you create a new contact in Outlook on a freshly installed Windows 7 machine, Outlook will prompt you up with that dialing rules dialogue box

Thanks for your help.

When you mentioned the dialling rules I did set up my area code and restarted Outlook, but its only taken effect since I restarted the Telephony service.

Cheers!