I called 2° today asking to cancel my $40 plan after purchasing P30 Pro from Noel Leeming on Thursday.
Initially the lady on the phone said "after talking to my manager you have to stay on the plan to get the $400 discount". Then I asked how long do I have to stay on the plan? She put me on hold for another 2 mins to talk to her manager and said "You can only cancel your plan after you have received your phone. Otherwise you will have to go to Noel Leeming cancel the whole order including the device. You will also have to pay for the plan cost (pro-rata) from the date you signed up and the date you cancel your plan."
I wonder how people cancelled their plans right after signing up. Why did 2° told me I can only cancel it after receiving the device.