Samsung Galaxy S I9000

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1094 posts

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#413648 6-Dec-2010 18:22

Wipeout: After nearly two weeks, my phone hasn't even left the Harvey Norman store in Henderson. I am so pissed off.

What's more frustrating is that I have to call them to follow up on what is going on. If one of my clients had to chase me for something, I would not have a job.

Brad, the manager, has spoken with Samsung NZ about my issue (3 button recovery mode) on Friday. They will be looking at why some phones come through with this function, why others don't. In the mean time my external card problem issue has not been fixed.

I am so sick of both Samsung and Harvey Norman. I pretty much want the refund for the phone and never deal with either company, ever again. What a bunch of useless cretins.

That's disgraceful - I'd be calling their NZ head office and demanding a loan unit at the very least, or a full refund.

Very sorry to hear this Wipeout - you must be so frustrated.

nofam

1094 posts

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#413686 6-Dec-2010 19:29

eracode:
WallySimmonds: Can anyone recommend a good place to get another screen protector/case? I've already scratched the back of mine slightly (goodness knows how) and the protector film I recieved with the phone was not placed on that well and has a few air bubbles so want to get another 1 or two and reapply.

Until recently I had a black soft silicon gel type case on my SGS. I now have one of these:

http://cgi.ebay.com.au/2-x-Hard-Rubber-Case-Cover-Samsung-I9000-Galaxy-S-/320625661042

and I think its great. It's very slim, it shows the silver/chrome band that frames the screen (which the gel case completely covered up) and it's got a great rubberised non-slip feel. It's got a hard substrate - don't know what it is - and it clips onto the phone.

It cost me less than NZD5 including freight - but did take three or four weeks to get here from Hong Kong.

Nice - have a pair on the way.

Yeah I have a silicone one, but it's fugly, and a real PITA to get the phone in and out of your pocket - it ends up coming off the phone most of the time.

It does protect it well though.

WallySimmonds

60 posts

Master Geek

#413703 6-Dec-2010 19:58

I just bought a pair as well - looks pretty similar to the ipod touch one I had, which was excellent.

Wipeout

330 posts

Ultimate Geek

#414018 7-Dec-2010 13:50

LOOOOL. Just spoke with the manager at Harvey Norman. He's been told by Samsung NZ that the recovery mode should not have been working for any phones at all and this function is only designed for Samsung techs. So (according to Samsung NZ) the phones which have their recovery/download function enabled are part of the "rogue" batch of phones. Imagine that! hahaha... I said to the guy that the majority of the handsets have this function enabled, not disabled and the only rogue thing about this situation is Samsung lying about it. So because it's not "supposed to be activated" they will not be fixing the problem, nor will they replace the handset.

He is sending my external card reader issue to get fixed today. Once I receive the handset back, I will be selling it and never, ever again, will I be buying anything from Samsung. What a bunch of lying scum bags.

It's a shame tho. I like Android and how helpful you guys have been. I'm just sick of it. I want a phone that is operational and not blocked by the manufacturer. I don't even know what I will be getting as a replacement yet. I will begin my research now.

kiwijunglist

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#414022 7-Dec-2010 14:01

I agree that it would be better to have 3br and also I'm not found of samsung's software development side of the phone. However;

you are highly unlikely to need 3br unless you want to flash roms.
if you are flashing roms then you can flash to enable the 3br onto your phone.

So It seems like a strange reason to soley want to get rid of your phone, but it might be good oppurtunity to switch to Desire HD, if you're phone comes back as a 'brand new' phone and you want to stick with android.

HTPC / Home automation (home assistant) enthusiast.

lokhor

2858 posts

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#414026 7-Dec-2010 14:07

Get a refund and buy an imported phone instead, you won't have the same hassles of dealing with crappy NZ retailers. Perhaps you could get a Nexus S, it will come with Gingerbread :D

All comments are my own opinion, and not that of my employer unless explicitly stated.

Mighty Ape

Shop now at Mighty Ape (affiliate link).

Wipeout

330 posts

Ultimate Geek

#414031 7-Dec-2010 14:10

Android platform is fun, so mostlikely will stick to that. The new Nexus S looks good, but it's using the Samsung hardware. That company will not see another penny from me. Desire HD looks good, but I've read a lot of bad reviews on battery life etc. I don't think I want to go to iPhone. Everyone has one and I would like to have something different.

It's a natural thing for me wanting to get rid of it, because I know once the warranty is up, all these little mishaps that I have with it now will cost me money to fix in the future. I hate the blatant lies too. I can't believe how some of these companies can get away with it. It's like why stick around with a bad service provider, when there are better ones out there, or there is a choice in providers. I guess I'm going on the same principal.

Lokhor, Harvey Norman would not refund me the money, as Samsung believes I have no ground for asking for refund.

I could of course take them (Harvey Norman) to court, but I cbf, nor do I have time to do it.

kiwijunglist

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#414033 7-Dec-2010 14:10

Nexus S goes against his anti samsung comment, although yup i think nexus s maybe an awesome phone, awesome hardware from samsung without the crappy software. From what I read the Desire HD's battery life is not really that bad, still I'm surprised they went with such a small battery, you can replace it with a mugen one that has an extra 570mAh (1800mAh), but it seems kinda silly to buy a phone and immediately replace the battery.

HTPC / Home automation (home assistant) enthusiast.

lokhor

2858 posts

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#414034 7-Dec-2010 14:12

Yeah but it will be supported mainly by Google not Samsung as it is now the Google flagship android device.

Edit: also no external sd to go wrong

All comments are my own opinion, and not that of my employer unless explicitly stated.

michaelmurfy

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#414037 7-Dec-2010 14:13

kiwijunglist: Nexus S goes against his anti samsung comment, although yup i think nexus s maybe an awesome phone, awesome hardware from samsung without the crappy software.

I have removed all the samsung bloat off my Galaxy S - so now it's almost running a Vanilla Android System.

The Galaxy S is almost the same specs as the Nexus S, the only thing different is the internal storage. I would say that we will be seeing Gingerbread on our Galaxy S before some others.

Michael Murphy | https://murfy.nz
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Opinions are my own and not the views of my employer.

ArtooDetoo

1044 posts

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#414101 7-Dec-2010 15:58

Wipeout: He's been told by Samsung NZ that the recovery mode should not have been working for any phones at all and this function is only designed for Samsung techs.

Did he explain how those techs would access it if it wasn't "working"? What a complete dipstick...

Galaxy S has gone to its new owner. HTC Sensation has gone to its new
owner. Galaxy S3 has gone to its new owner. Now using Galaxy Note 3. Skipping Note 4 I think...

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lokhor

2858 posts

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#414102 7-Dec-2010 16:02

Maybe wait for the LG P990 Star
http://www.gsmarena.com/lg_star-3598.php

There's an Israeli video somewhere of it in action

All comments are my own opinion, and not that of my employer unless explicitly stated.

Wipeout

330 posts

Ultimate Geek

#414139 7-Dec-2010 17:25

Yeah, saw that LG video before. Looks very nice. But so does the Desire HD. hahaha... All of them are so nice. heh

Now who wants to place bets that my second issue (external card reader) will not be fixed before Christmas!

lokhor

2858 posts

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#414144 7-Dec-2010 17:35

I think the Desire HD leaves a lot to be desired. The only real advantage is the 4.3" screen, however that is not a very good pixel density and I imagine would look fairly pixelated.

All comments are my own opinion, and not that of my employer unless explicitly stated.

wazz

162 posts

Master Geek

#414146 7-Dec-2010 17:39

Can't believe they wouldn't just give you a new phone. Isn't that one practically brand new?

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