Galaxy Note 7 Announcement and Owners' Thread

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118 posts

Master Geek
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#1652270 17-Oct-2016 12:20

billgates:

Do you happen to have their physical address or PO Box details? I have disputed the transaction with Paypal since it's within the 120 day period.

No, info seems to be hard to find and there is no current NZ company named Supero, although these lookups might be interesting (and also might be dead ends I guess):

ibuksh

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Ultimate Geek
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#1657199 25-Oct-2016 08:39

There's talks about those who stuck with Samsung after the Note 7 by getting S7/Edge would be getting the next flagship at half price

Lets hope this scheme is made available worldwide. Currently it seems like its only for the home country (South Korea)

http://www.gsmarena.com/samsung_announces_upgrade_program_for_galaxy_note7_users-news-21257.php

eracode

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#1657543 25-Oct-2016 16:27

Some time ago Samsung announced that they would give all former Note 7 owners a one-off credit of $100 as a consolation for the hassle and aggravation that the Note 7 debacle caused.

I'm keen to know whether anyone has actually received this payment/credit - and how, when etc.

Sometimes I just sit and think. Other times I just sit.

networkn

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#1657544 25-Oct-2016 16:30

ibuksh:

There's talks about those who stuck with Samsung after the Note 7 by getting S7/Edge would be getting the next flagship at half price

Lets hope this scheme is made available worldwide. Currently it seems like its only for the home country (South Korea)

http://www.gsmarena.com/samsung_announces_upgrade_program_for_galaxy_note7_users-news-21257.php

I took a credit because I didn't want a screen size downgrade, be a shame if I missed out, as I have owned every Samsung Flagship since the Pixon :)

julianz

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Master Geek
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#1657554 25-Oct-2016 16:52

eracode:
I'm keen to know whether anyone has actually received this payment/credit - and how, when etc.

Not so far. Mine was through Spark and I understood they were mailing it out as a gift card to people who'd already returned the Note.

dafman

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#1657902 26-Oct-2016 09:01

Every morning, including today, I walk past a massive Samsung advertisement which covers several floors of the outside wall of a building in Manners Street, Wellington. It's for a new waterproof phone called a Note 7.

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Batman

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#1658067 26-Oct-2016 12:05

Maybe they are referring to the note 8.

If they were smart they'd quickly release the 8 that is fire resistant.

networkn

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#1658071 26-Oct-2016 12:09

joker97: Maybe they are referring to the note 8.

If they were smart they'd quickly release the 8 that is fire resistant.

There will be no 8 anything until they determine the cause of the problems with the Note 7.

julianz

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Master Geek
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#1658163 26-Oct-2016 13:53

eracode:
I'm keen to know whether anyone has actually received this payment/credit - and how, when etc.

I asked Spark and they said they have a team sending them out right now and they should arrive in the next 3-5 working days.

Batman

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#1658231 26-Oct-2016 15:08

networkn:

There will be no 8 anything until they determine the cause of the problems with the Note 7.

Mmm ... a smell many jobs for pyromaniacs to try to get the 7 to catch fire ... burn baby burn!

networkn

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#1658244 26-Oct-2016 15:21

joker97:

networkn:

There will be no 8 anything until they determine the cause of the problems with the Note 7.

Mmm ... a smell many jobs for pyromaniacs to try to get the 7 to catch fire ... burn baby burn!

You are a weird cat :)

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eracode

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#1658278 26-Oct-2016 15:48

julianz:

eracode:
I'm keen to know whether anyone has actually received this payment/credit - and how, when etc.

I asked Spark and they said they have a team sending them out right now and they should arrive in the next 3-5 working days.

Yes but Vodafone are being their usual hopeless selves and, although they put out a warm fuzzy announcement on 13 Oct, getting the actual credit from them (or even any further info from them in it) is impossible.

Sometimes I just sit and think. Other times I just sit.

Batman

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#1658322 26-Oct-2016 16:14

networkn:

joker97:

networkn:

There will be no 8 anything until they determine the cause of the problems with the Note 7.

Mmm ... a smell many jobs for pyromaniacs to try to get the 7 to catch fire ... burn baby burn!

You are a weird cat :)

You can tell I'm not an electrical engineer ... how else to determine the cause?

JeremyNzl

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#1658487 26-Oct-2016 19:35

Subject: Important Changes to Courier Post Note7 Returns

Dear Jeremy,

Due to changes in Courier Post operations, you will be unable to drop your Note7 into a Courier Post depot or NZ Post drop point (store or mail box) for collection from today, 26th October.

If you have already returned your device via Courier Post, you do not need to take any further action.

If you have yet to return your device to Samsung, please await new instructions.

Returning your device

We will shortly be providing you with instructions of where you will need to take your Note7 device and the pre-labelled courier post bag.

We apologise for this change of process, and thank you for your patience.

Kind Regards,

The team at Samsung

MikeHales

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#1663698 4-Nov-2016 12:09

Hello

Just wanted to give Vodafone Note7 owners a heads up about an important announcement if you still have and are using your Note7.

Basically, on 18th November, your device will no longer be able to connect to the Vodafone network.

More details on the Vodafone Community.

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