Trademe and selling your overseas-sourced phones

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Linuxluver

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#60346 24-Apr-2010 23:51

TradeMe cancelled my auction for my Acer Liquid tonight and sent me an email saying it didn't comply with NZ electricity regaultions. I had included the UK power supply in the auction.

Maybe people here know this, but I didn't as I BOUGHT the phone on TradeMe back in March.

So everyone importing phones from the US or UK shuold be aware that if they sell them on Trademe, the power adaptor that came with it cannot be part of the auction.

HTC Desire and Nexus One owners, take note.

**##**

Dear Steve,

One or more of your listing/s have been withdrawn as it does not comply
with New Zealand Electricity laws which require electrical items for
sale to be fitted with a plug approved for sale in New Zealand.

Due to this, the following listing/s have been removed:

Acer Liquid Android smart phone (#284858061)

For more information on these regulations please refer to the Ministry of Economic Development – Energy Safety website:

http://www.energysafety.govt.nz/templates/ContentTopicSummary____17786.aspx

Please refrain from listing these items on Trade Me. If you continue, further action will be taken.

You can’t reply directly to this email but if you have any questions
regarding this policy, decision or any other issue, we’re happy to
discuss this with you. Please contact us using the below link:

http://www.trademe.co.nz/Help/ContactUsForm.aspx?help_id=516

Alternatively, to have your questions answered instantly, you can
contact Trade Me via 0900 TRADE (0900 87233). Please be aware, calls
cost $1.99 + GST per minute.

Regards,

_____________________________________________________________________

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#322514 24-Apr-2010 23:57

Try put it on Sella instead... I do find TradeMe is slowly getting quite "annoying" for some people - I haven't done that many selling, most the time I'm the buyer.

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Linuxluver

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#322518 25-Apr-2010 00:09

chiefie: Try put it on Sella instead... I do find TradeMe is slowly getting quite "annoying" for some people - I haven't done that many selling, most the time I'm the buyer.

Reading their words carefully, maybe all I had to do was include an approved NZ plug adaptor. I have one...I just didn't include it.

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Linuxluver

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#322527 25-Apr-2010 00:45

I re-listed with a power adaptor:

NZ power adaptor

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pih

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#323742 27-Apr-2010 16:24

chiefie: Try put it on Sella instead... I do find TradeMe is slowly getting quite "annoying" for some people - I haven't done that many selling, most the time I'm the buyer.

+1 for getting annoyed with TM - I got hit with the same thing when trying to sell my N1's on TM back in January - even called their 0900 (something I vowed I'd never do), AND they wouldn't let me relist it AT ALL without proving that I had a NZ charger to sell (photo next to a recent newspaper, blah blah). Yep, I'm quickly getting tired of TM - if everyone realised that Sella did everything that TM does and is FREE, the TM empire would disappear overnight.

So..... Got yourself a Sella account yet? :)

Linuxluver

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#323899 27-Apr-2010 21:31

pih:
chiefie: Try put it on Sella instead... I do find TradeMe is slowly getting quite "annoying" for some people - I haven't done that many selling, most the time I'm the buyer.

+1 for getting annoyed with TM - I got hit with the same thing when trying to sell my N1's on TM back in January - even called their 0900 (something I vowed I'd never do), AND they wouldn't let me relist it AT ALL without proving that I had a NZ charger to sell (photo next to a recent newspaper, blah blah). Yep, I'm quickly getting tired of TM - if everyone realised that Sella did everything that TM does and is FREE, the TM empire would disappear overnight.

So..... Got yourself a Sella account yet? :)

Yeah. I set up a sella account last night and put my Acer Liquid on there. What TMe did cost me a sale as the auction had passed reserve when they canned it. I re-listed for 2 more days, but no one bid.

Sella don't charge commision. They only charge $3 for the all-features listing. That's all...end of story.

Today, I had a rep from Sella call me (left a message) and email me offering to set up a free "store" for me.

I'm not really into doing business - I just sell stuff I don't want and buy stuff I do want. But I have to give them credit for being hungry for more business.

I'll give them some...and make a bit of noise around the place about Sella. Yeah...it's APN...another evil empire, but at least it's there to offer some choice.

Plan B......and we always need a Plan B.

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uknzguy

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#330310 15-May-2010 09:31

For more information on these regulations please refer to the Ministry of Economic Development – Energy Safety website:

http://www.energysafety.govt.nz/templates/ContentTopicSummary____17786.aspx

So TM are 'annoying' because they have to comply with NZ law?

old3eyes

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#330315 15-May-2010 10:04

They seem a little picky then. I bought a fone off Trademe about 2 weeks ago. It came with a UK power pack and NZ adapter..

Regards,

Old3eyes

codyc1515

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#330318 15-May-2010 10:09

Yes, just include the adaptor and they should let you.

sbiddle

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#330320 15-May-2010 10:14

uknzguy:
For more information on these regulations please refer to the Ministry of Economic Development – Energy Safety website:

http://www.energysafety.govt.nz/templates/ContentTopicSummary____17786.aspx

So TM are 'annoying' because they have to comply with NZ law?

I guess it comes down to whether goods being sold 2nd hand means they are subject to the same restrictions as selling a product as new.

Using a device in NZ with a power adapter that is certified as being legal in NZ is not illegal. It's also not illegal to sell power adapters in NZ allowing an end user to plug in a device that does now have AS/NZ electrical certification.

It is however illegal for a supplier to sell products in NZ unless they have a NZ style plug

For a.c. single-phase equipment having a rated current not exceeding 10 A, that is connected to the supply by pins for insertion into a socket outlet, the pins shall be insulated and comply with the appropriate requirements specified in Appendix J of AS/NZS 3112.

AS/NZS3112 is the standard 3 pin earthed power sockets used in NZ and AU.

It's been common in the past to see many retailers such as parallel import stores sell phones with adapters included and I'd assume that this is still ongoing today. It's still not uncommon to find products that do not have insulated pins yet these are required by law. These people are breaking the law however Trademe seem to turn a blind eye to many things that do go on, and if they removed every fake, clone or "illegal" product on their site there would not be a lot left!

danfaulknor

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#330480 15-May-2010 19:26

Don't mean to hijack this thread away from Android, but wouldn't this apply to every iPad for sale on Trademe as well? Because they come with a US adaptor

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sbiddle

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#330495 15-May-2010 20:16

danielfaulknor: Don't mean to hijack this thread away from Android, but wouldn't this apply to every iPad for sale on Trademe as well? Because they come with a US adaptor

It sure would.

dasimpsonsrule

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#330496 15-May-2010 20:17

danielfaulknor: Don't mean to hijack this thread away from Android, but wouldn't this apply to every iPad for sale on Trademe as well? Because they come with a US adaptor

On the apple adaptors, the plug bit just slides off, so either the importers supply an nz plug bit, or supply a travel adapter

richms

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#330497 15-May-2010 20:21

The law is not supposed to apply to used items, but trademe seem to think that it does apply.

Sucks for me since I am trying to actually find some US 3 pin extension cards and powerstrips and trademe wont allow the sale of them.

Richard rich.ms

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#330499 15-May-2010 20:28

dasimpsonsrule:
danielfaulknor: Don't mean to hijack this thread away from Android, but wouldn't this apply to every iPad for sale on Trademe as well? Because they come with a US adaptor

On the apple adaptors, the plug bit just slides off, so either the importers supply an nz plug bit, or supply a travel adapter

But this here is the issue - selling a product that does not have a NZ plug is illegal in NZ. Using an adapter is legal, but all goods that are sold in Australia or NZ have to have a NZ plug.

Richms says the law doesn't apply to 2nd hand goods - but if Trademe are going to block a phone listing because the phone doesn't feature a NZ plug on the charger anybody selling an iPad with a US plug should also have their auction removed if they're going to follow their own rules.

dasimpsonsrule

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#330503 15-May-2010 20:42

sbiddle:
But this here is the issue - selling a product that does not have a NZ plug is illegal in NZ. Using an adapter is legal, but all goods that are sold in Australia or NZ have to have a NZ plug.

Richms says the law doesn't apply to 2nd hand goods - but if Trademe are going to block a phone listing because the phone doesn't feature a NZ plug on the charger anybody selling an iPad with a US plug should also have their auction removed if they're going to follow their own rules.

Are you sure? I think all they have to do is supply an adaptor with the product so it's legal. That seems to be what the parallel importing shops do anyway

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