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TelstraClear overhauls IT service management with BMC software
Posted on 13-Dec-2010 12:43 News, Fixed Line

TelstraClearís ITSM application will provide a transparent support and monitoring mechanism between its service desk, operations infrastructure management, Voice and Data Operations (VDO) and Computer Telephony Integration (CTI) operations teams.

Telecom New Zealand International improves processes with Savvion
Posted on 26-Jun-2007 11:40 News, Fixed Line

Telco uses Savvion technology to streamline customer and network order management and provisioning.

Telecom New Zealand sells Yellow Pages Group
Posted on 26-Mar-2007 12:06 News, Fixed Line

Telecom will receive NZ$2.24 billion for the service.

TUANZ responds to Telecom's line rental increases
Posted on 15-Jan-2007 11:22 News, Fixed Line, by Juha

"A timely reminder of the lack of competing telecommunications services..."

Telecom New Zealand has officially launched its Freedom calling plan.
Posted on 10-Apr-2006 15:31 News, Fixed Line, by Tony Hughes

Freedom allows residential customers to make as many calls as they like, both ways, between a home phone and a nominated Telecom mobile (CDMA) for just NZ$10 a month.

New Zealand ISP Sending Lucky Customer in Trip To Edge Of Space
Posted on 5-Apr-2006 15:20 News, Fixed Line, by Tony Hughes

Options are flying up to 82,000 reaching for the starts, a hot air ballon adventure in Norway, or a private escape to an island.

Telecom New Zealand Announces Faster Broadband & Lower Prices
Posted on 13-Feb-2006 22:06 News, Fixed Line, by Tony Hughes

New Zealand's incumbent ADSL provider, Telecom New Zealand, has announced lower broadband pricing for business and updated speed for residential users.

Telecom New Zealand Completes First Next Generation Voice trial
Posted on 9-Feb-2006 17:06 News, Fixed Line

The next step in developing Telecomís Next Generation services is a fibre to the home trial that will begin in May. This will be a network infrastructure trial to 430 homes.

Telecom New Zealand Announces Price Increase In Fixed Line Services
Posted on 11-Jan-2006 18:22 News, Fixed Line

The operator says it is the first line rental adjustment in two years, even though call costs are down.

Telecom New Zealand International Selects Veraz VoIP Solution
Posted on 11-Jan-2006 09:13 News, Fixed Line

Telecommunications provider will deploy VoIP softswitches in Los Angeles, New York, Miami and London.

Payphones Removed Due to Mobile Penetetration in New Zealand
Posted on 20-Oct-2005 22:01 News, Fixed Line

In the future many payphone sites will double as Telecom wireless hotspots for broadband Internet access.

Telecom New Zealand and Alcatel To Implement Next Generation Network
Posted on 30-Aug-2005 21:02 News, Fixed Line

Customers to transition to new network that will deliver triple play (voice, data and video bundle) services starting from 2007.

Telecom NZ warns against hackers listening to voice mail
Posted on 12-May-2005 17:59 News, Fixed Line

The mobile operator urges consumers to use the PIN feature to prevent third party access to their voice mail.

Lucent Technologies introduces personalized ringback tone service
Posted on 19-Oct-2004 19:38 News, Fixed Line

The new MiRingBack application allows callers to hear music or audio, selected by the subscriber, instead of a ringing sound as they wait for their call to be answered. First deployment of new service is Telecom New Zealand.


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