New SKY streaming devices

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372 posts

Ultimate Geek

#3041440 24-Feb-2023 16:48

farcus:

Fog:

Using the new sky box, how do I stop it turning off when the TV is turned off.? Never did this when using the Vodafone box. Can anyone help please.?

This sounds like an HDMI CEC setting.
Since the sky box is based on android TV I would imagine there will be a setting for it somewhere in the configuration menu.

Thanks. Found HDMI-CEC that was switched off. Switched it on but made no difference. Must be another setting.

Brents

16 posts

Geek

#3041657 25-Feb-2023 07:16

Spyware:

I hate the thing already. To me it seems slow and laggy and throws an activation error every time I change channel and says I have to call customer service - I'd rather bin the box than call.

Sounds like the services haven't been loaded onto your account.

quickymart

13963 posts

Uber Geek

ID Verified

#3041658 25-Feb-2023 07:25

Brents:

Spyware:

I hate the thing already. To me it seems slow and laggy and throws an activation error every time I change channel and says I have to call customer service - I'd rather bin the box than call.

Sounds like the services haven't been loaded onto your account.

Sounds like Sky should have done this before they sent it out.

Spyware

3762 posts

Uber Geek

Lifetime subscriber

#3041661 25-Feb-2023 08:40

quickymart:

Sounds like Sky should have done this before they sent it out.

Activation errors cleared, but if for example if I'm on one channel and enter channel number of another channel I subscribe to it refuses to switch and says I need a package upgrade, yet cycling through the channels will allow me to watch said channel. Very annoying and I'm not calling again, will just leave box turned on and see if it fixes itself.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

clayton

342 posts

Ultimate Geek

ID Verified

#3041759 25-Feb-2023 13:44

Spyware:

quickymart:

Sounds like Sky should have done this before they sent it out.

Activation errors cleared, but if for example if I'm on one channel and enter channel number of another channel I subscribe to it refuses to switch and says I need a package upgrade, yet cycling through the channels will allow me to watch said channel. Very annoying and I'm not calling again, will just leave box turned on and see if it fixes itself.

What's the make and model number of box?

Spyware

3762 posts

Uber Geek

Lifetime subscriber

#3041910 25-Feb-2023 18:04

SkyNZ3151 by KaonMedia

clayton

342 posts

Ultimate Geek

ID Verified

#3041912 25-Feb-2023 18:33

Spyware:

SkyNZ3151 by KaonMedia

Thanks for that, can not find any information on this box, specs etc, another knock off box out of Korea

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

Apsattv

2390 posts

Uber Geek

#3042333 26-Feb-2023 20:02

Hardware modified for Skys requirements and custom specifications, e.g c.a irdeto etc

It not a knock off of anything else, not sure what you were expecting?

cyril7

9058 posts

Uber Geek

ID Verified

Trusted

Subscriber

#3042349 26-Feb-2023 21:11

Hi as above @clayton, not sure what your on about, Kaon have been a significant supplier in the payTV market for many years and demonstrably successfull, not sure where your ignorant comments come from.

Cyril

clayton

342 posts

Ultimate Geek

ID Verified

#3042351 26-Feb-2023 21:14

cyril7: Hi as above @clayton, not sure what your on about, Kaon have been a significant supplier in the payTV market for many years and demonstrably successfull, not sure where your ignorant comments come from.

Cyril

Ok, just calm down, I couldn't find any documentation and was having a dig a Kaon.

Brents

16 posts

Geek

#3042529 27-Feb-2023 07:02

@Spyware

It wont change until sky load the services onto your account. If you don't want to ring them, they have a chat service via their web site once you've logged on to your account.

Spyware

3762 posts

Uber Geek

Lifetime subscriber

#3042828 27-Feb-2023 15:38

Activation errors appear to have stopped and I can now even record things - I didn't phone/chat again. Thing is though that Sky account app showed my relevant subscriptions from day one and I paid the $200 immediately after it was powered on for the first time. I also see now that I owe -$90 which is good, assume vtv refund.

Brents

16 posts

Geek

#3042832 27-Feb-2023 15:40

Spyware:

Activation errors appear to have stopped and I can now even record things - I didn't phone/chat again. Thing is though that Sky account app showed my relevant subscriptions from day one and I paid the $200 immediately after it was powered on for the first time. I also see now that I owe -$90 which is good, assume vtv refund.

All I can assume is someone with half a brain up there has finally loaded the services onto your account... good you got it sorted.

clayton

342 posts

Ultimate Geek

ID Verified

#3042837 27-Feb-2023 15:50

FYI, email from Sky today.

We’re reaching out to let you know about an upcoming change to your Sky Entertainment package. From 31 March 2023 at 11.59pm, the National Geographic channel will no longer be available on Sky, including Channel 72, On Demand and Sky Go.

I enjoyed this channel!!

Rushmere

354 posts

Ultimate Geek

#3042839 27-Feb-2023 15:54

clayton:

FYI, email from Sky today.

We’re reaching out to let you know about an upcoming change to your Sky Entertainment package. From 31 March 2023 at 11.59pm, the National Geographic channel will no longer be available on Sky, including Channel 72, On Demand and Sky Go.

I enjoyed this channel!!

I guess the contract with Sky came to an end.

National Geographic is now owned by Disney, so it's not surprising that they will withdraw it from other pay TV suppliers and make it available only on Disney+.

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