Lightbox quality comments

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6434 posts

Uber Geek

#1118807 31-Aug-2014 00:11

Bobdn: Last post here, I'll send an email via the Lightbox home page in the future.

Lightbox appears to be down. Error message is:" unauthorised token is missing in token map."

I saw that one mentioned on their facebook page - I think it means your session has expired so you will need to re-login again.

Bobdn

222 posts

Master Geek

#1118894 31-Aug-2014 11:19

NonprayingMantis:
Bobdn: Last post here, I'll send an email via the Lightbox home page in the future.

Lightbox appears to be down. Error message is:" unauthorised token is missing in token map."

I saw that one mentioned on their facebook page - I think it means your session has expired so you will need to re-login again.

Thanks for the info. Worked again when I logged in

Bobdn

222 posts

Master Geek

#1118931 31-Aug-2014 13:07

Also, the nice man at the Lightbox helpdesk told me to try Chrome rather than IE. I'm no longer getting booted out so that's good.

Lightbox

301 posts

Ultimate Geek

Trusted

Lightbox

#1118939 31-Aug-2014 13:18

NonprayingMantis:
Bobdn: Last post here, I'll send an email via the Lightbox home page in the future.

Lightbox appears to be down. Error message is:" unauthorised token is missing in token map."

I saw that one mentioned on their facebook page - I think it means your session has expired so you will need to re-login again.

Yeah, we've got a session expiration issue - we'll fix it ASAP, but until then you need to get a new session started by closing the browser and reloading the page.

Lightbox - we are online TV.

NonprayingMantis

6434 posts

Uber Geek

#1118984 31-Aug-2014 15:22

Bobdn: Also, the nice man at the Lightbox helpdesk told me to try Chrome rather than IE. I'm no longer getting booted out so that's good.

That should be standard advice for all internet users :P

Lightbox

301 posts

Ultimate Geek

Trusted

Lightbox

#1119121 31-Aug-2014 20:00

Just in case anyone in here is an Outlander fan (yeah, I thought not): The iPad video file for the newest episode isn't working. We're fixing it ASAP and the PC/Mac version works fine.

Lightbox - we are online TV.

ronw

1222 posts

Uber Geek

#1119154 31-Aug-2014 20:46

Wrong read the books and address already watching the tv series

Lightbox: Just in case anyone in here is an Outlander fan (yeah, I thought not): The iPad video file for the newest episode isn't working. We're fixing it ASAP and the PC/Mac version works fine.

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

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Lurch

1061 posts

Uber Geek

#1119162 31-Aug-2014 21:01

dclegg:

Also, if they could secure Game of Thrones (I know, I know, Sky have the rights to that locked up real tight), it would be an insta-subscribe (providing they have very little lag between US screening and availability). Probably not going to happen, but dreams are free, right?rere

Just get HBO Nordic for $13NZD a month ;-) Anyway OT.

ronw

1222 posts

Uber Geek

#1119165 31-Aug-2014 21:08

So hard to get an answer if you don't know then leave it alone and let someone else answer

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

peterds

106 posts

Master Geek

#1119174 31-Aug-2014 21:30

I joined up for the trial on Thursday afternoon : it loaded up fine in 10 seconds and the quality was good.
This afternoon ( Sunday ) around 4.00pm and tonight at 9.00pm it will not load .I tried for about 10 minutes without success.
Our internet is Spark copper broadband with a maximum download speed of 2.6 but sometimes as low as 1.2.
Do Lightbox have a helpline phone number?
Cheers.

Dratsab

3946 posts

Uber Geek

Trusted

Lifetime subscriber

#1119176 31-Aug-2014 21:33

I'm using Chrome on Windows 7 and am getting constantly kicked off. I've set myself up to log in automatically, so am constantly seeing the "logging in" message. Seems to happen when the screen view is changed, ie clicking on a show to start watching or clicking "back" once an episode of something is finished. Not experiencing any streaming issues (touch wood) though.

ronw

1222 posts

Uber Geek

#1119185 31-Aug-2014 21:44

I am using Chrome and don't have that problem

Dratsab: I'm using Chrome on Windows 7 and am getting constantly kicked off. I've set myself up to log in automatically, so am constantly seeing the "logging in" message. Seems to happen when the screen view is changed, ie clicking on a show to start watching or clicking "back" once an episode of something is finished. Not experiencing any streaming issues (touch wood) though.

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

psychnurse

329 posts

Ultimate Geek

ID Verified

Trusted

#1119272 1-Sep-2014 07:26

Lurch:
dclegg:

Also, if they could secure Game of Thrones (I know, I know, Sky have the rights to that locked up real tight), it would be an insta-subscribe (providing they have very little lag between US screening and availability). Probably not going to happen, but dreams are free, right?rere

Just get HBO Nordic for $13NZD a month ;-) Anyway OT.

I tried hard with this one but could not get around the "must use a Nordic credit card". Any tips for that one?

psychnurse

329 posts

Ultimate Geek

ID Verified

Trusted

#1119273 1-Sep-2014 07:27

Lightbox: Just in case anyone in here is an Outlander fan (yeah, I thought not): The iPad video file for the newest episode isn't working. We're fixing it ASAP and the PC/Mac version works fine.

Thanks for that. Thought Lightbox delayed the episode for some reason.

PhantomNVD

2619 posts

Uber Geek
Inactive user

#1119299 1-Sep-2014 08:26

psychnurse:
Lurch:
dclegg:

Also, if they could secure Game of Thrones (I know, I know, Sky have the rights to that locked up real tight), it would be an insta-subscribe (providing they have very little lag between US screening and availability). Probably not going to happen, but dreams are free, right?rere

Just get HBO Nordic for $13NZD a month ;-) Anyway OT.

I tried hard with this one but could not get around the "must use a Nordic credit card". Any tips for that one?

same as Netflix... use a geo-free card? (PM me for details)

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