Lightbox quality comments

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22 posts

Geek

#1119436 1-Sep-2014 11:09

dclegg:
KriMzOn:

Do you mean you only setup UNOTELLY on your devices and not your router?

Correct. I only set them up on the devices that need them. Currently that is our two Apple TVs and my laptop (so I can administer our NetFlix/Hulu accounts)

Is UnoTelly illegal? :p

trig42

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#1119440 1-Sep-2014 11:14

KriMzOn:
dclegg:
KriMzOn:

Do you mean you only setup UNOTELLY on your devices and not your router?

Correct. I only set them up on the devices that need them. Currently that is our two Apple TVs and my laptop (so I can administer our NetFlix/Hulu accounts)

Is UnoTelly illegal? :p

No.

SepticSceptic

2186 posts

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#1119588 1-Sep-2014 13:50

redmouse:
Not sure if this is helpful to anyone, but here is my config. I'm intercepting all DNS requests and redirecting to the Spark with the following site and device specific exceptions:

dhcp-mac=set:altdns,D0:E7:82:C5:76:4C # Chromecast 1
dhcp-mac=set:altdns,6C:AD:F8:54:F0:DC # Chromecast 2
dhcp-mac=set:altdns,50:1A:C5:60:26:D2 # XBox
dhcp-mac=set:altdns,58:55:CA:10:95:1A # Apple TV
dhcp-mac=set:altdns,F8:D0:AC:E5:6B:F4 # PS3

# Set Alternate DNS
dhcp-option=tag:altdns,option:dns-server,103.6.212.24,54.252.112.136

server=/unotelly.com/103.6.212.24
server=/netflix.com/103.6.212.24
server=/hulu.com/a248.e.akamai.net/103.6.212.24
server=/bbc.co.uk/cp143012-i.akamaihd.net/103.6.212.24
server=/itv.com/103.6.212.24
server=/channel4.com/103.6.212.24

server=/unotelly.com/54.252.112.136
server=/netflix.com/54.252.112.136
server=/hulu.com/a248.e.akamai.net/54.252.112.136
server=/bbc.co.uk/cp143012-i.akamaihd.net/54.252.112.136
server=/itv.com/54.252.112.136
server=/channel4.com/54.252.112.136

I am assuming that this config is for an OpenWRT router ?, and not a standard Linksys / another-brand router ? Might have to bite the bullet soon and invest in a router that supports OPenWRT

redmouse

69 posts

Master Geek

#1119607 1-Sep-2014 14:07

I am assuming that this config is for an OpenWRT router ?, and not a standard Linksys / another-brand router ? Might have to bite the bullet soon and invest in a router that supports OPenWRT

Yes, it's an old WRT54GL running Tomato (http://www.polarcloud.com/tomato). Not sure of the merits of Tomato vs DD-WRT vs OpenWRT, other than the unusual name :)

itey

476 posts

Ultimate Geek

#1119761 1-Sep-2014 17:02

redmouse:
redmouse:

iPad and Airplay is the best, most fluid solution, and since Silverlight was adjusted at Lightbox's end, thats been good too. Your issue should be at your end so hope the config changes succeed.

Yup, forcing all hosts to Spark's DNS server fixes the problem. Of course it also stops Hulu, iPlayer, 4oD etc.. ho hum. Time for some changes :)

Fixed it so everything works (fingers crosses). Lightbox is now smooth as, Chromecast's still work, Hulu, iPlayer etc all good. And I'm no longer redirecting most requests to Unotelly.

Not sure if this is helpful to anyone, but here is my config. I'm intercepting all DNS requests and redirecting to the Spark with the following site and device specific exceptions:

dhcp-mac=set:altdns,D0:E7:82:C5:76:4C # Chromecast 1
dhcp-mac=set:altdns,6C:AD:F8:54:F0:DC # Chromecast 2
dhcp-mac=set:altdns,50:1A:C5:60:26:D2 # XBox
dhcp-mac=set:altdns,58:55:CA:10:95:1A # Apple TV
dhcp-mac=set:altdns,F8:D0:AC:E5:6B:F4 # PS3

# Set Alternate DNS
dhcp-option=tag:altdns,option:dns-server,103.6.212.24,54.252.112.136

server=/unotelly.com/103.6.212.24
server=/netflix.com/103.6.212.24
server=/hulu.com/a248.e.akamai.net/103.6.212.24
server=/bbc.co.uk/cp143012-i.akamaihd.net/103.6.212.24
server=/itv.com/103.6.212.24
server=/channel4.com/103.6.212.24

server=/unotelly.com/54.252.112.136
server=/netflix.com/54.252.112.136
server=/hulu.com/a248.e.akamai.net/54.252.112.136
server=/bbc.co.uk/cp143012-i.akamaihd.net/54.252.112.136
server=/itv.com/54.252.112.136
server=/channel4.com/54.252.112.136

I'm using tomatoUSB - how/where do I do this in the web interface? thanks heaps!

redmouse

69 posts

Master Geek

#1119798 1-Sep-2014 18:07

itey:
redmouse:
redmouse:

iPad and Airplay is the best, most fluid solution, and since Silverlight was adjusted at Lightbox's end, thats been good too. Your issue should be at your end so hope the config changes succeed.

Yup, forcing all hosts to Spark's DNS server fixes the problem. Of course it also stops Hulu, iPlayer, 4oD etc.. ho hum. Time for some changes :)

Fixed it so everything works (fingers crosses). Lightbox is now smooth as, Chromecast's still work, Hulu, iPlayer etc all good. And I'm no longer redirecting most requests to Unotelly.

Not sure if this is helpful to anyone, but here is my config. I'm intercepting all DNS requests and redirecting to the Spark with the following site and device specific exceptions:

dhcp-mac=set:altdns,D0:E7:82:C5:76:4C # Chromecast 1
dhcp-mac=set:altdns,6C:AD:F8:54:F0:DC # Chromecast 2
dhcp-mac=set:altdns,50:1A:C5:60:26:D2 # XBox
dhcp-mac=set:altdns,58:55:CA:10:95:1A # Apple TV
dhcp-mac=set:altdns,F8:D0:AC:E5:6B:F4 # PS3

# Set Alternate DNS
dhcp-option=tag:altdns,option:dns-server,103.6.212.24,54.252.112.136

server=/unotelly.com/103.6.212.24
server=/netflix.com/103.6.212.24
server=/hulu.com/a248.e.akamai.net/103.6.212.24
server=/bbc.co.uk/cp143012-i.akamaihd.net/103.6.212.24
server=/itv.com/103.6.212.24
server=/channel4.com/103.6.212.24

server=/unotelly.com/54.252.112.136
server=/netflix.com/54.252.112.136
server=/hulu.com/a248.e.akamai.net/54.252.112.136
server=/bbc.co.uk/cp143012-i.akamaihd.net/54.252.112.136
server=/itv.com/54.252.112.136
server=/channel4.com/54.252.112.136

I'm using tomatoUSB - how/where do I do this in the web interface? thanks heaps!

I'm on the train at the moment, but from memory it's in the advanced -> dhcp/DNS screen. I'm not convinced that the Mac address based rules are working, but the site specific ones are okay. My son was complaining that crackle had stopped working from his Xbox.

Lurch

1061 posts

Uber Geek

#1119920 1-Sep-2014 20:14

psychnurse:

I tried hard with this one but could not get around the "must use a Nordic credit card". Any tips for that one?

My ANZ debit card works fine :-)

Equinox IT

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psychnurse

329 posts

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#1120194 2-Sep-2014 07:22

Lurch:
psychnurse:

I tried hard with this one but could not get around the "must use a Nordic credit card". Any tips for that one?

My ANZ debit card works fine :-)

I tried one smart with no joy.

freitasm

BDFL - Memuneh
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Geekzone

Lifetime subscriber

#1120246 2-Sep-2014 09:15

But what address? You have to use a US address.

Margs333

14 posts

Geek

#1121666 4-Sep-2014 10:54

I signed up for the trial with every intention of becoming a paying subscriber. I have terrible issues with the programmes constantly (I mean every 20 seconds) pausing. I am streaming onto my iPad and have no issues with streaming iTunes content or iSky, so doubt it's a broadband issue.

I have emailed Lightbox (three days ago) and have had no reply. I will cancel my subscription if I don't hear from them or it doesn't start working properly b the end of the week.

Talkiet

4792 posts

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#1121668 4-Sep-2014 10:58

Margs333: I signed up for the trial with every intention of becoming a paying subscriber. I have terrible issues with the programmes constantly (I mean every 20 seconds) pausing. I am streaming onto my iPad and have no issues with streaming iTunes content or iSky, so doubt it's a broadband issue.

I have emailed Lightbox (three days ago) and have had no reply. I will cancel my subscription if I don't hear from them or it doesn't start working properly b the end of the week.

Do you have a PC as well you could test on to at least isolate whether the issue is related to your BB connection or you device?

Can you share your broadband access type and plan (Spark VDSL, 150GB for example).

If you have ADSL or VDSL, please paste the connection parameters from your router.

And finally, can you confirm that you are using the Spark automatically assigned DNS servers and not something like Unotelly or Google DNS?

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

Coil

6614 posts

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Inactive user

#1121672 4-Sep-2014 11:09

freitasm: But what address? You have to use a US address.

Use the youshop address :)

freitasm

BDFL - Memuneh
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Geekzone

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#1121721 4-Sep-2014 11:50

I know. I was asking him what address he used.

Lightbox

301 posts

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Lightbox

#1121745 4-Sep-2014 12:10

Margs333: I signed up for the trial with every intention of becoming a paying subscriber. I have terrible issues with the programmes constantly (I mean every 20 seconds) pausing. I am streaming onto my iPad and have no issues with streaming iTunes content or iSky, so doubt it's a broadband issue.

I have emailed Lightbox (three days ago) and have had no reply. I will cancel my subscription if I don't hear from them or it doesn't start working properly b the end of the week.

Hi Margs,

I can see that we've responded to your support request on the 1st September around 1 PM. If you didn't receive our email, I'd be keen to hear about it. Can you check your spam folder / inbox to see if the message simply got lost?

/Jakob

Lightbox - we are online TV.

Margs333

14 posts

Geek

#1121792 4-Sep-2014 13:16

Ok it was in my spam. This is the reply I got. I'm pretty sure I specified I was using an iPad, so the advice is not helpful:

Hey Margaret,

Thank you for getting in touch.

What web browser are you using? Try clearing the cache.

If that doesn't work then try using a different web browser.

Also, uninstall silverlight and re-install it back again and see if that works for you.

Thanks,

Aneez

The team at Lightbox.

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