New SKY streaming devices

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Awrrr
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#3076197 14-May-2023 21:07

It has been a long time since I was a Sky customer but when I was, it struck me as very much a top-down outfit that imposed what it thought was best with no interest in or room for feedback of any kind. Coming from Europe, this surprised me. European TV guides always had customer letters pages. The Sky guide had proclamations from the editor. It sounds like that mentality hasn't changed much.

Plesse igmore amd axxept applogies in adbance fir anu typos

bmr63

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#3076199 14-May-2023 21:21

As a 29+ year customer of Sky, plus even longer as an IT professional, I’ve read other peoples posts with equal measures of interest and dismay. The functionality in those “ancient” MySky-type boxes should be an absolute MINIMUM starting point for any new product! People shouldn’t have to wait weeks for updates to be released to return functionality they previously had with the ‘outdated technology’!!

I’ve got to say they certainly won’t be getting me to give up my Hdi box any time soon, and as technology rollouts go, this has been frankly less than professional. Sorry, you can tell they are in a captive market. If there was true competition, they wouldn’t survive.

Steve

IainD

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#3076220 15-May-2023 07:02

If one’s New Sky Box is playing up , how safe is it to factory reset it ?

If one factory resets it , what do you need to reinstall after it reboots ?

TheMightyKiwipeso

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#3076223 15-May-2023 07:29

IainD: If one’s New Sky Box is playing up , how safe is it to factory reset it ?

If one factory resets it , what do you need to reinstall after it reboots ?

It's just an Android device.
Factory reset is safe to do.

You will probably just need to re-activate it to your sky account again is the most difficult thing that might happen.

clayton

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#3076274 15-May-2023 10:38

Here is a post I found about the Sky HDi boxes 18 years ago, dejarvu!!

"Not as good as TiVo the only benefit is the dual tuner. There is no ethernet port and no capability for it to be your MP3 player as well. Sky have also disabled 'time shifting' for skipping ads. Seems like a lot of money for a box that you don't own - pay $599 and the PVR still belongs to Sky. I think they got it wrong really - it is a half baked attempt at what could have been a good product."

I can remember buying the TiVo box from Telecom, what a piece of shite that was, a overpriced HDD recorder.

IainD

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#3076276 15-May-2023 10:41

Anyone else having the problem of certain programmes not being recorded or if you have them set to record ( as in the planner ) the submenu for that show just disappears ( EFL play offs )

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Handsomedan

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#3076295 15-May-2023 11:37

I hate to think that they may do this, but does anyone have a sneaking suspicion that at some stage, Sky will reduce the quality of service/capability of the old boxes in a "forced obsolescence" manner to push people onto the hal-baked new solution?

I was ready to pull the trigger, but this thread put me off. I want to enjoy my MySky+ box for as long as it lives...I'd like that to be a long time.

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Jiriteach

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#3076296 15-May-2023 11:40

Handsomedan:

I hate to think that they may do this, but does anyone have a sneaking suspicion that at some stage, Sky will reduce the quality of service/capability of the old boxes in a "forced obsolescence" manner to push people onto the hal-baked new solution?

I was ready to pull the trigger, but this thread put me off. I want to enjoy my MySky+ box for as long as it lives...I'd like that to be a long time.

Doubt it - theres a lot for them to consider around fullly transitioning all users across and many scenarios that arent even accounted for it yet. By then - I hope this new box will be 100x better.

-- opinions expressed by me are solely my own. ie - personal

siva992

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#3076759 16-May-2023 11:53

Handsomedan:
I hate to think that they may do this, but does anyone have a sneaking suspicion that at some stage, Sky will reduce the quality of service/capability of the old boxes in a "forced obsolescence" manner to push people onto the hal-baked new solution?

I was ready to pull the trigger, but this thread put me off. I want to enjoy my MySky+ box for as long as it lives...I'd like that to be a long time.

I don't think they will reduce the service quality and capability to force it to obsolescence, But should your old sky box not work in the future (like a crashed hard drive), sky might say stuff like they don't have spare parts for that or they don't have anymore of the old box in stock, and that will probably force their customers into getting the new Skybox after all. And I can see that happening because they have stopped updating the old boxes given that the interface still carry the old Sky logo.

Spyware

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#3076762 16-May-2023 12:12

clayton:

Here is a post I found about the Sky HDi boxes 18 years ago, dejarvu!!

"Not as good as TiVo the only benefit is the dual tuner. There is no ethernet port and no capability for it to be your MP3 player as well. Sky have also disabled 'time shifting' for skipping ads. Seems like a lot of money for a box that you don't own - pay $599 and the PVR still belongs to Sky. I think they got it wrong really - it is a half baked attempt at what could have been a good product."

I can remember buying the TiVo box from Telecom, what a piece of shite that was, a overpriced HDD recorder.

mySky HDi boxes were only released in 2008 which is 15 years ago. TiVo wasn't released until 2009 - I was in a line of one at the Spark store in Christchurch and couldn't fathom why there was no queue.

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clayton

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#3076764 16-May-2023 12:42

Spyware:

clayton:

Here is a post I found about the Sky HDi boxes 18 years ago, dejarvu!!

"Not as good as TiVo the only benefit is the dual tuner. There is no ethernet port and no capability for it to be your MP3 player as well. Sky have also disabled 'time shifting' for skipping ads. Seems like a lot of money for a box that you don't own - pay $599 and the PVR still belongs to Sky. I think they got it wrong really - it is a half baked attempt at what could have been a good product."

I can remember buying the TiVo box from Telecom, what a piece of shite that was, a overpriced HDD recorder.

mySky HDi boxes were only released in 2008 which is 15 years ago. TiVo wasn't released until 2009 - I was in a line of one at the Spark store in Christchurch and couldn't fathom why there was no queue.

My math is not the best atm

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IainD

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#3077059 17-May-2023 07:55

Genuinely interested to know from anyone about their teething problems regarding recording programmes on the new Sky Box

Hiccups
Bug bears
Problems relating to the box

I’m having real problem recording the EFL play off games on Channel 57 , as in it records for 6 mins then simply just stops ?

siva992

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#3077089 17-May-2023 11:11

IainD: Genuinely interested to know from anyone about their teething problems regarding recording programmes on the new Sky Box

Hiccups
Bug bears
Problems relating to the box

I’m having real problem recording the EFL play off games on Channel 57 , as in it records for 6 mins then simply just stops ?

It's an ongoing issue.

Shadbolt

130 posts

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#3077099 17-May-2023 11:37

IainD: Genuinely interested to know from anyone about their teething problems regarding recording programmes on the new Sky Box

Our box restarts once or twice per evening when we replay recordings or if we watch stuff via TVNZ+. This of course splits fresh recordings that are happening when the restarts occur. It doesn't seem to do this when the box is "off" and only recording. The spontaneous restarts happen even if we start the evening's viewing by making the box do a restart.

It's worse now than when new. Storage is at around 60% full.

It doesn't seem to have missed or truncated any recordings though.

Jiriteach

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#3077106 17-May-2023 12:34

clayton:

I thought I was smart ordering another 2 Sky Bluetooth remotes to be able to use them in other rooms but I have hit a concreate wall.

Apparently I can only pair one remote at a time to the Sky Box and when I try to use another remote it says to press [CH+] + [OK] buttons for 3 seconds to pair then that remote will pair and disable the other remote.

Surely I can pair additional Bluetooth devices and just rename the device in the Sky Box settings?

Are there any workarounds, what a disaster!!

Out of interest - how much if additional remotes? Cant see why they wouldnt pair.

-- opinions expressed by me are solely my own. ie - personal

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