Sky blames piracy for lost customers. Sky: it's time to wake up and smell the coffee.

Forums › Sky, Neon, Lightbox › Sky blames piracy for lost customers. Sky: it's time to wake up and smell the coffee.

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#1851854 24-Aug-2017 12:32

and the sport that they DO watch is consistently <censored> quality because Sky can't seem to handle a the Wellington weather up in the hills.

This can be avoided by taking sky through the Vodafone cable network, if available, otherwise, yes you are stuffed.

Let me ask this question, if sky dies, and the sporting content is picked up by Netflix, do you as Netflix offer the sport as a standalone service, or just increase the costs (and possibly your profit) to the existing customer base?

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#1851861 24-Aug-2017 12:45

WyleECoyoteNZ:

and the sport that they DO watch is consistently <censored> quality because Sky can't seem to handle a the Wellington weather up in the hills.

This can be avoided by taking sky through the Vodafone cable network, if available, otherwise, yes you are stuffed.

Let me ask this question, if sky dies, and the sporting content is picked up by Netflix, do you as Netflix offer the sport as a standalone service, or just increase the costs (and possibly your profit) to the existing customer base?

Have to be a new channel, Netflix Sports I reckon. Just for kiwis, unless they do other sports globally as well. If its just NZ, it will cost what NZers have to pay.

I dont think a pick n mix would work either, $1-95 for this game, $9-95 for this test, $7-95 for this race etc.

But arent people talking up Amazon on this?

Hammerer

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#1851876 24-Aug-2017 13:17

I've got Sky through Vodafone cable. It works great without any extra box or HD charge. The price is about $50 a month with free Sky Sport.

I wonder how the options might have improved if the SKY TV & Vodafone merger had gone ahead.

WyleECoyoteNZ

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#1851912 24-Aug-2017 13:41

tdgeek:

WyleECoyoteNZ:

and the sport that they DO watch is consistently <censored> quality because Sky can't seem to handle a the Wellington weather up in the hills.

This can be avoided by taking sky through the Vodafone cable network, if available, otherwise, yes you are stuffed.

Let me ask this question, if sky dies, and the sporting content is picked up by Netflix, do you as Netflix offer the sport as a standalone service, or just increase the costs (and possibly your profit) to the existing customer base?

Have to be a new channel, Netflix Sports I reckon. Just for kiwis, unless they do other sports globally as well. If its just NZ, it will cost what NZers have to pay.

I dont think a pick n mix would work either, $1-95 for this game, $9-95 for this test, $7-95 for this race etc.

But arent people talking up Amazon on this?

Agreed on the separate charging, but unsure on the Amazon.

The challenge for Netflix in that scenario then becomes offering the end use a seamless interface, the ability to be able to flick between the live AB v Wales game and whatever episode of whatever series I happen to be watching. All the while bundling it up as one customer, for queries etc. If not, you've lost functionality. I don't care that it's Netflix and Netflix Sport, it's still Netflix.

PhantomNVD

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#1851913 24-Aug-2017 13:42

tdgeek:

WyleECoyoteNZ:

and the sport that they DO watch is consistently <censored> quality because Sky can't seem to handle a the Wellington weather up in the hills.

This can be avoided by taking sky through the Vodafone cable network, if available, otherwise, yes you are stuffed.

Let me ask this question, if sky dies, and the sporting content is picked up by Netflix, do you as Netflix offer the sport as a standalone service, or just increase the costs (and possibly your profit) to the existing customer base?

Have to be a new channel, Netflix Sports I reckon. Just for kiwis, unless they do other sports globally as well. If its just NZ, it will cost what NZers have to pay.

I dont think a pick n mix would work either, $1-95 for this game, $9-95 for this test, $7-95 for this race etc.

But arent people talking up Amazon on this?

Or maybe just have Sky do this anyway?

separate out the Sport from the 'Basic' package.... people who want Basic buy that (for WAY less = competitive to NFlix/Lightbox/Neon... oh wait just USE Neon)

then Sky run their sport arm AS a Sport Channel and User pays for the sport they want.

This would help reset the rediculous cost that they are prepared to pay for sport 'rights' as it woud soon become apparent that the user who is prepared to pay does not support the current cost model. If the paying users don't suport the professional players to the extent they support the professional actors... they are paying the players too much?

Sport IS entertainment... if the product is not worth the cost, cut the budget or improve the product!

This has been shown to work by Amazon/NFlix etc, and iTunes/Amazon/Spotify/Pandora etc. show it works for music, why not for sport?

Again, RIA and the MMPA (?) have tried screaming that their content is worth more than the consumer would pay, and then learned to retool the product to the consumers desires so most people are now content to pay for their movies and music legally. Sport needs to realise this too?

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#1851929 24-Aug-2017 14:10

MikeB4:

Rikkitic:

tdgeek:

Seems to me that the costs that are expensive is sport, so sport needs to be standalone. Basic can be cheap, and for many, Basic is good, something for everyone. NZ is too small, its that simple. If they can double subscriber numbers then there is a lot of room to move, price wise and featurewise, but we are too small

The only reason we are too small is because of the ridiculous greed-driven chopping up of the world into copyright jurisdictions. At the least we should be part of Australia for IP purposes.

what about production costs? the equipment required just to broadcast the ANZAC day service in Wellington is staggering.

Does Sky still own the OB units or is it farmed out to someone else??

Regards,

Old3eyes

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#1851984 24-Aug-2017 15:21

MikeB4:

My wife rages about Food TV, it was her favourite now she reckons is just dopey Jamie Oliver, baking contests and endless repeating repeats of repeats that have been repeated repeatedly

In the past I had good results complaining and was put in touch with the people who do the FoodTV programming. They were pretty good about adjusting the balance as at one stage, the the entire weekend round up, was baking (which I have no interest in). They did say HD was coming but no ETA.

I recently raised it again and never got a response.

Pumpedd

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#1852010 24-Aug-2017 16:21

Interesting ...

"Fellet bought 50,100 shares for $152,506.04, or $3.04 a share, in one trade on market yesterday, lifting his holding to 216,400, documents lodged with the NZX show."

Probably nothing in it other than profiteering...but clearly he doesnt think the price will go any lower...

Dingbatt

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#1852011 24-Aug-2017 16:26

Never mind HD, when is UHD coming?
It exists in the UK with their SkyQ box. Mind you if Sky are cheeky enough to charge $10 per decoder for HD, goodness only knows what they would demand for UHD!

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#1852023 24-Aug-2017 16:31

Pumpedd:

Interesting ...

"Fellet bought 50,100 shares for $152,506.04, or $3.04 a share, in one trade on market yesterday, lifting his holding to 216,400, documents lodged with the NZX show."

Probably nothing in it other than profiteering...but clearly he doesnt think the price will go any lower...

What a pity, the price dropped to $2.81 today. His head must surely be deep in the sand.

Tivo upgrades to operate with the new OzTivo EPG, support and service. Over 400 performed here so far. See: www.hillcrest.net.nz

MikeB4

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#1852028 24-Aug-2017 16:39

networkn:

MikeB4:

My wife rages about Food TV, it was her favourite now she reckons is just dopey Jamie Oliver, baking contests and endless repeating repeats of repeats that have been repeated repeatedly

In the past I had good results complaining and was put in touch with the people who do the FoodTV programming. They were pretty good about adjusting the balance as at one stage, the the entire weekend round up, was baking (which I have no interest in). They did say HD was coming but no ETA.

I recently raised it again and never got a response.

My wife is like you she not keen on baking at all.

Here is a crazy notion, lets give peace a chance.

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Spyware

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#1852049 24-Aug-2017 18:20

Dingbatt: Never mind HD, when is UHD coming?
It exists in the UK with their SkyQ box. Mind you if Sky are cheeky enough to charge $10 per decoder for HD, goodness only knows what they would demand for UHD!

Time frame for UHD capable decoders is second half next year. No point rolling out now as no bandwidth (until the 5 transponders are switched to DVB-S2 H.264/H.265?).

EDIT: And certain luddites won't give up their legacy DVB-S mpeg2 only decoders.

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JimmyH

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#1852062 24-Aug-2017 18:54

Spyware:

EDIT: And certain luddites won't give up their legacy DVB-S mpeg2 only decoders.

If I was keeping Sky I would quite like my legacy DVB-S mpeg2 only decoder back again.

They outright lied to me to get me to upgrade. They said that the analog outputs on the new box were no different to the outputs on the old box and, apart from pay-per-view movies, didn't have copy protection applied. That turns out not to be true. Which is a pain.

It isn't an issue for the living room TV (which connects over HDMI), or for recording content I want to keep (my recording solution ignores the copy protection). It does, however, mess up the kit I was using that takes the analog outputs and streams the output across my home network. Prior to the "upgrade" I could watch what was coming out of my Sky box in my bedroom, in the spare room, or on my 10" tablet over WiFi anywhere in the house. Which materially reduces the value proposition to me.

After hearing copy protection was an issue, when the phoned to try and arrange my swap to the new box I enquired about it and said it was a deal breaker for me. The lying sods even had someone phone me back to assure me that there was no copy protection on the analog outputs of the new box, that I was one of the last to be upgraded, and that technology changes meant that the old boxes wouldn't decode the new signal in 2-3 months. So I agreed to the upgrade. Trouble was, all of this was an outright lie.It does have copy protection, breaks my setup, and the old boxes are working fine years later.

And when I called back to complain, they refused to swap the old box back in. Apparently that is "impossible"

That sort of crappy and outright deceptive behavior is something they should remedy if they want to keep customers.

tdgeek

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#1852124 24-Aug-2017 20:53

PhantomNVD:

tdgeek:

WyleECoyoteNZ:

and the sport that they DO watch is consistently <censored> quality because Sky can't seem to handle a the Wellington weather up in the hills.

This can be avoided by taking sky through the Vodafone cable network, if available, otherwise, yes you are stuffed.

Let me ask this question, if sky dies, and the sporting content is picked up by Netflix, do you as Netflix offer the sport as a standalone service, or just increase the costs (and possibly your profit) to the existing customer base?

Have to be a new channel, Netflix Sports I reckon. Just for kiwis, unless they do other sports globally as well. If its just NZ, it will cost what NZers have to pay.

I dont think a pick n mix would work either, $1-95 for this game, $9-95 for this test, $7-95 for this race etc.

But arent people talking up Amazon on this?

Or maybe just have Sky do this anyway?

separate out the Sport from the 'Basic' package.... people who want Basic buy that (for WAY less = competitive to NFlix/Lightbox/Neon... oh wait just USE Neon)

then Sky run their sport arm AS a Sport Channel and User pays for the sport they want.

This would help reset the rediculous cost that they are prepared to pay for sport 'rights' as it woud soon become apparent that the user who is prepared to pay does not support the current cost model. If the paying users don't suport the professional players to the extent they support the professional actors... they are paying the players too much?

Sport IS entertainment... if the product is not worth the cost, cut the budget or improve the product!

This has been shown to work by Amazon/NFlix etc, and iTunes/Amazon/Spotify/Pandora etc. show it works for music, why not for sport?

Again, RIA and the MMPA (?) have tried screaming that their content is worth more than the consumer would pay, and then learned to retool the product to the consumers desires so most people are now content to pay for their movies and music legally. Sport needs to realise this too?

I agree. What I am unsure of, is that while sports rights are high, how much control does Sky have? These sports are taking the mickey and the monkey. One day, Sky or whoever will cry enough and bail. The the sport will be reporting we are way under budget, cant do this, cant do that. maybe that needs to happen to reign in these stupid fees.

Pumpedd

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#1852154 24-Aug-2017 21:57

In the beginning Sky bid against TVNZ for rights to our national sports..it didint win them all but it did eventually as its customer base ballooned. So it could be said Sky set the price for sports in a country of 4 million people and is probably paying way too much. No doubt to cover so much sport the costs are also high.

I was a Sky subscriber from day one until 2 years ago and I quit cause it was just getting too expensive, eg annual increases regardless... IMO I think the state should get involved again with key NZ sports broadcasts. When we can spend millions on flags etc we can make key sports free to air again (with advertising) for the masses to enjoy. Programming is different and there are already good models in existence to watch these and there will be more. Sky has shown little interest in other delivery models and seems to encourage them to fail.

The taxpayer is funding a new Chch stadium to the extent of around $200M, so making key national sports free to view for most seems logical.

Sky NZ is too small to survive global delivery and at the bare minimum should be looking to merge with its Aussie counterpart. Australia still has free to air sports (just). Not sure I have all the answers, but I do have all the questions....

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