Hmm.  Wonder what they do to existing customers who get solar?

gchiu:

 

Hmm.  Wonder what they do to existing customers who get solar?

 

No meter upgrade, so no sign off from independant inspector, so not legal to liven up the install I would expect.

Turn it on at your own risk.

My understanding is that the current smart meters are either already able to work as an import / export meter. Or at the very least able to detect reverse flow of power. In which case they will set a reverse flow trouble flag. If they are not configured for 2 separate registers (import / export) They will instead be configured so electricity flow in either direction will cause the meter to count up. (Anti fraud measure originally introduced in USA that got carried over here as well). So you definitely don't want to export any power as it will make your bill go up. Even if you don't get caught.

I can confirm that I can't see prices in the week view either, just usage. Go into the day view, that seems to work.

timmmay:

I can confirm that I can't see prices in the week view either, just usage. Go into the day view, that seems to work.

Yep looks fine. I can see my week to date total and current price.

andrewNZ: My current spend is still showing "as at 30 April 2016" with 4 days to go. There is 5 days of data that exists but hasn't been applied to the current spend.

Mine looks like this right now too, I'm also in Dunedin FWIW

I really don't understand how the info is so far out of date now. When I first joined in July last year the online info was pretty up to date, but now I'm lucky if I can see what I've used over the week by time the bill arrives! Half of March still shows as estimated spend so I don't know what's happening there, and the last time I contacted support it took them over a week to contact me, and even then they wouldn't put anything in writing and wanted to discuss it on the phone instead! I am still saving money from my old provider but I have to say I do find it concerning on the quality of service and info coming from Flick these days and if it goes downhill anymore I may have to consider moving away. Hopefully there are improvements in the near future.

I can see usage and details for Sunday, so it's two days behind, pretty standard for Flick. I asked why the delay once, I was told it went to the meter company first, who took time to send it to them.

Even if you don't get the information quickly you still get the benefits of Flick, so it's an annoyance, and it's still better than most companies give you.

andrewNZ: I don't have a problem with the 1-3 day delay getting the data, that's just how it is.

I do have a problem with features not working. The major factor that makes Flick cheaper is the customer taking on the risk of price fluctuations. Right now, the tools they have provided to help me manage that risk aren't working properly.

I don't believe this is down to final pricing delays, I suspect it's a case of a company growing too fast and failing to manage the increased load.

I totally agree as also think the delay is due to internal processes at Flick rather than delays in the data getting to them. Currently final prices are available to 3 days ago with interim prices up to yesterday but I have no daily prices for a week. Hopefully this means it's something they can fix, but maybe they don't think they need to as see no problem with giving us delayed data.