Whirlpool. Its not working well, the powder stuff isn't emptying into it properly. Stopped using tablets for that reason, but I've found the issue is that the top and bottom spinning arms aren't spinning. It starts, adds water, the pump is making the usual sounds. The other night I could hear a water to plastic noise, normal as there were a couple of plastic containers in the top shelf. Wife has mentioned that tablet issue, and hasn't complained about its washing ability.
The top arm is non piped, it gets water when it is pushed in to the water feed, but the bottom arm also isn't spinning so the water cant be getting to that feed. Water is in the machine, heats up, etc.
Any ideas? I thought the top arm might be blocked but as the bottom arm isn't spinning and thats hard piped, I'm stumped.
Before I call, hoping to get feedback, as in "its just this, do that" or "its terminal"