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JPNZ
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  #3128211 15-Sep-2023 16:22
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No updates are good updates?





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networkn
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  #3128218 15-Sep-2023 16:34
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JPNZ:

 

No updates are good updates?

 

 

 

 

Yup, turns out it was 28 pages of angst over not much :) Who knew?! :)

 

 


michaelmurfy
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  #3128219 15-Sep-2023 16:38
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networkn: Yup, turns out it was 28 pages of angst over not much :) Who knew?! :)

 

I have not personally been nagged so don't think they released the "full force" of this and instead targeted the worst offenders leaving people like myself who have my Netflix logged in at 2 locations (plus the car) alone. I do see in my profile that my household is listed as a secondary household but never got the message.

 

I'd like to think that this is in part to people like us complaining but as soon as I get a message for the account I pay for (noting that my parents are listed as the primary household on my own account) I'll be sure to moan about it a little more.





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exador
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  #3128247 15-Sep-2023 17:15
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JPNZ:

 

No updates are good updates?

 

 

My smart TV was blocked (shared account) a couple of months ago. Now watch on mobile devices 🤷


jarledb
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  #3128256 15-Sep-2023 18:00
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Didn't get any problems using our Netflix account when we were in Norway for a couple of months - and the main was still at home in NZ and being used. So didn't cause a problem for us, but I was nervous it might have. 





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antant
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  #3128537 16-Sep-2023 11:06
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Possibly didn't work out quite as they'd hoped - https://www.forbes.com.au/news/innovation/netflix-password-crackdown-backfires/

 

"New figures released by Telsyte show Netflix subscriber numbers fell in June, and almost 200,000 Australian users have abandoned the service over the last 12 months. It is the first time the streaming service has seen a decline in Australian subscribers."

 

Obviously unlikely to have been purely due to the change (given the change happened in May), but could well be a factor too. 


 
 
 
 

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networkn
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  #3128563 16-Sep-2023 12:57
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The flipside of changes of these type and price hikes, is that it draws attention to the service, reminding people they are charged for it and leading people to review if it's value. There would be a fair number of subscribers who had 'forgotten' and will have now cancelled.

drajk
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  #3128788 17-Sep-2023 17:00
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michaelmurfy:

 

networkn: Yup, turns out it was 28 pages of angst over not much :) Who knew?! :)

 

I have not personally been nagged so don't think they released the "full force" of this and instead targeted the worst offenders leaving people like myself who have my Netflix logged in at 2 locations (plus the car) alone. I do see in my profile that my household is listed as a secondary household but never got the message.

 

I'd like to think that this is in part to people like us complaining but as soon as I get a message for the account I pay for (noting that my parents are listed as the primary household on my own account) I'll be sure to moan about it a little more.

 

 

How do you see which address is the primary household?


Ruphus
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  #3128792 17-Sep-2023 17:37
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drajk:

 

How do you see which address is the primary household?

 

 

 

 

You check it in your TV app.

 

 

 

How to set or update a Netflix Household

 

 

 

Just to preempt the question:

 

"If you don’t watch Netflix on a TV or don’t have one, you do not need to set a Netflix Household for your account."


jamesrt
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  #3128793 17-Sep-2023 17:37
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michaelmurfy: ...leaving people like myself who have my Netflix logged in at 2 locations (plus the car) alone....

 

Logged in via Mobile apps or via a SmartTV?

 

I got the impression they were targeting TVs running the app, and not much else - after my son's TV (in a different location) got locked out, he could still use the account via mobile/Chromecast to the same TV, for example.  

 

We eventually "went legit" and signed him up as a secondary account - after reducing from the Premium to the Standard; as we didn't need to pay for 4 streams anymore, and I really don't notice the difference between standard and 4K content anyway, despite having a 4K TV (probably due to having older eyeballs, tbh) - for us, this worked out cost-neutral as I dropped my Spark "with netflix" mobile 4G connection to a cheaper plan at the same time.


michaelmurfy
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  #3128867 17-Sep-2023 23:46
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drajk: How do you see which address is the primary household?

 

There was also once a column in "Devices.csv" when you download your data showing if a device is part of the household. I note that any reference to this is now gone which is actually rather interesting.

 

If I recall correctly this was also once shown in the device section in your account but is gone now too. Spent a good wee while trying to hunt it down.





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michaelmurfy
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  #3137408 1-Oct-2023 17:46
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Well spoke too soon.

Looks like the crackdown continues. Got the “you’re not part of the household” message finally myself, on one of my own devices, in my own household.

Reason? Parents are set as the main household. The only device affected by the crackdown is the Google TV whilst my Apple TV’s are totally unaffected still.

Thanks Netflix.




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MikeAqua
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  #3137663 2-Oct-2023 11:24
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Yeah, we just go it at our Wellington property as well.  No obvious solution.   Note, this was my SO other and I using the Smart TVs in two properties that we own.

 

It looks like one household means one house.

 

We've cancelled our Netflix membership and picked up Apple's service Instead.  Also, because cheap Netflix was one of the reasons we are with Spark, I'll kick them for touch on both properties as well, when I get around to it.





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Bung
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  #3137691 2-Oct-2023 12:43
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We've just had a reminder of the terms and conditions triggered by entering the account details into a new chromecast. It's connected to the same tv that hasn't had its own app used in some time. Netflix do show a list of devices recently used in the accounts area of the app. I was surprised to see a Sony Playstation listed last used in July. I didn't get any notice of a new device signing in then.

Ruphus
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  #3137846 2-Oct-2023 16:13
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I fixed this at my inlaws house by having them open the Netfix app on their phone while connected to wireless network.

https://help.netflix.com/en/node/24853

Edit: fixed link

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